Hodan Ibrahim Email & Phone Number

United Arab Emirates

United Arab Emirates

Mall Of The Emirates

Dubai Mall

Dubai, United Arab Emirates

Westbourne Grove London

Harvey Nichols

London, United Kingdom

- Be a brand ambassador and manage a team of 6 people on daily operations- Provide an excellent customer service in the store by managing, coaching and leading the team by example on the shop floor and the back of house- Generate and increase sale turnover by developing customer loyalty, CRM and maintain high level of customer service - Give training on the new collection and increase trend knowledge (organise regular workshops) - Monitor the stock in the store and making key… Show more - Be a brand ambassador and manage a team of 6 people on daily operations- Provide an excellent customer service in the store by managing, coaching and leading the team by example on the shop floor and the back of house- Generate and increase sale turnover by developing customer loyalty, CRM and maintain high level of customer service - Give training on the new collection and increase trend knowledge (organise regular workshops) - Monitor the stock in the store and making key decisions about stock control- Apply and adopt merchandise from head office accordingly with the Maje standards - Managing the team with any hiring, training, holiday approval, disciplinary and any other HR issues - Understanding forthcoming customer initiatives and monitoring local competitors- Keeping up with daily administration task, figures and reports Show less

Harvey Nichols London

- Expand the brand through increase in sale target (+40%) - Nurture and develop an excellent relationship with clients - Outstanding merchandise in accordance with HN and Alice & Olivia standards - Provide weekly report and build a great relationship with my international sales manager - Communicate with Alice & Olivia head office (USA) and buyers to increase sales figures - Set up training session for the new season collection

Harvey Nichols London

- Developing the brand through exceeding sales targets - Achieved high sales levels and maintained excellent customer service - Accompany the buying team on buying trips in Paris - Attend and actively participating in managerial meetings - Coordinating store display and visual merchandising of stock- Successfully achieved high departmental and personal sales targets for Chloe - Successfully achieved 50% increase in comparison with previous year and built up a successful… Show more - Developing the brand through exceeding sales targets - Achieved high sales levels and maintained excellent customer service - Accompany the buying team on buying trips in Paris - Attend and actively participating in managerial meetings - Coordinating store display and visual merchandising of stock- Successfully achieved high departmental and personal sales targets for Chloe - Successfully achieved 50% increase in comparison with previous year and built up a successful client portfolio - Provide weekly report and build a great relationship with my international sales manager Show less

Selfridges London

- Provide excellent customer service, share passion and knowledge of this luxury lingerie brand - Increase Myla turnover by reachingweekly and individual target - Build up a strong relationship with clients and nurture them - Provide training on new collection, products and technical selling skills - Organise training sessions about Myla history and Myla standards - Manage and organise stock, inventory control and replenishment - Lead the team by example and motivate it… Show more - Provide excellent customer service, share passion and knowledge of this luxury lingerie brand - Increase Myla turnover by reachingweekly and individual target - Build up a strong relationship with clients and nurture them - Provide training on new collection, products and technical selling skills - Organise training sessions about Myla history and Myla standards - Manage and organise stock, inventory control and replenishment - Lead the team by example and motivate it by setting up some reachable incentives - Communicate with Myla Head Office, Buyers, VM, and Security to increase Myla figures. Show less

Selfridges London

- Represent Z Zegna in the biggest formalwear department in UK - Responsible for managing and directing a team of 4 sales assistants - Successfully delivered high levels of costumer service and achieved high sales target - Motivate my team with incentives and product training - Constantly improve turnover by 25% each season