Daniel Ho Email & Phone Number

Ho Chi Minh City, Vietnam

• Deliver the following modules:
• Principles of Business Management (FTMS Diploma in Accounting & Finance)
• Human Resource Management (BTEC Higher National Diploma in Hospitality Management)
• The Developing Managers (BTEC Higher National Diploma in Hospitality Management)
• Hospitality Operations (BTEC Higher National Diploma in Hospitality Management). Employability Skills (BTEC Higher National Diploma in Hospitality Management)

HCMC, Vietnam

• Delivered the following module of the ABE (UK) Bachelor program:
• Human Resource Management

Ho Chi Minh City, Vietnam

Delivered the following soft skills training to corporate clients in the hotel and manufacturing sectors:* Time Management Skills* Conflict Management Skills* Supervisory and Leadership Skills

Ho Chi Minh City, Vietnam

Conduct the following subjects for the Advanced Diploma, Diploma and Certificate programs:- Business Statistics- Business Communication- Business Marketing Management - Business Policies and Strategies- Hospitality Management- Human Resource Management- Industrial Relations- Marketing for Hospitality Management- Organizational Behavior- Principles of.

Ho Chi Minh City, Vietnam

Lecture and prepare students for External Examinations for the following programs:(1) LCCI Marketing Level 3(2) LCCI Selling and Sales Management Level 3(3) LCCI Public Relations (Level 3)

Ho Chi Minh City, Vietnam

• Delivered the following modules of the NCC Diploma program:
• Fundamentals of Economics
• Understanding Business Organization

Ho Chi Minh City, Vietnam

Conducted the following modules for the Diploma in Business / Advanced Diploma in Hospitality / LCCI Program:- Data Analysis- Human Resource Management- Hospitality Operation- Leadership- Marketing- Service Marketing

Ho Chi Minh City, Vietnam

Facilitated the following subjects for the Advanced Diploma programs:- Applied Business Communication- Business Statistics- Introductory Marketing- Manage Business Operation- Manage People Performance- Manage Projects- Management of Change- Recruit, Select And Induct Staff- Workplace Communication

Ho Chi Minh City, Vietnam

Specialized in delivering TIME MANAGEMENT and EFFECTIVE PLANNING Workshop.

Teach the Diploma in Business Management and Marketing- Business Communication- Introduction to Management- Introduction to Marketing- Organization Behavior- Personal Development- Problem Solving Skills- Teamwork Skills

• Set vision, mission, strategic direction and S.M.A.R.T. goals for every business development and operation activities and functions
• Manage the implementation, development and maintenance of HR policies and procedures to ensure organisation maximisies fully the potential of each
• Measure and manage the performance of staff through internal and external motivation
• Develop strategic and creative plans to recruit, select, induct and retain employees
• Manage and supervise projects to ensure compliance with clients’ strategic requirements
• Ensure operation efficiency, effectiveness and productivity

• Work collectively with other division heads to strategize the management and utilization of manpower
• Conduct training needs analysis, design individual training roadmap and develop training plan.
• Design, develop and facilitate programs to raise English / Mandarin proficiency, instill service mindset to improve guest satisfaction, and enhance supervision and leadership skills
• Monitor the service standard and implement intervention
• Identify and develop departmental trainers to effectively coach team members
• Strategize HRD activities to recruit and retain employees

• Deliver the following modules leading to Advanced Diploma in Travel/Tourism/Hospitality Management and in Business Administration:- Business Communication Skills- Business Statistics- Customer Relationship Management.

• Assess client’s present learning and development system
• Set up strategic human resource development system to the People Developer Standard accredited by Spring Singapore
• Assist clients to acquire the People Developer Standard certification
• Consultant to small & medium enterprises in managing their full spectrum of human resource management and development function
• Conduct workshops specific to the strategic needs of clients

• Lead trainer for the Certified Hospitality Supervisor program (Mandarin / English)
• Conducted the following modules leading to the Advanced Diploma in Hospitality Management: - Basic Restaurant and Hotel Accounting - Food and Beverage Services - Hospitality Facilities Management and Design.
• Co-facilitate ‘How To Start A Successful Restaurant’ Workshop

• Conduct training needs analysis and develop total company training plan
• Design, develop and deliver strategic training programs to instill service mindset and improve guest satisfaction
• Monitor the service standard and implement intervention
• Conduct coaching clinic to improve staff performance
• Identify and develop departmental trainers to carry out OJT for existing and new employees
• Manage and administer the People Developer System

• Design and deliver training programs such as CREST, a national program of Singapore, and other soft skills tailored to the needs of clients
• Provide audits on the effectiveness of Human Resource Management System such as Performance Management System, Training Needs Analysis, and HR Policies and Procedures.
• Develop and implement effective human resource intervention to achieve strategic business objectives
• Involve in business development planning and marketing

• Deliver PRIME and DRIVE programs covering the following: - Building a Proactive Team - Change Management - Coping with Stress - Creative & Innovative Problem Solving - Customer Relations - Improving.
• Provide consultancy in Training Needs Analysis, Human Resource Management Systems to local Small and Medium Enterprises (SMEs)

• Training Advisor/Consultant to the CEO’s Office, Jurong Port, and Corporate Services Division
• Administer Dual Training Diploma Scheme, Apprenticeship Scheme and On-The-Job Training
• Plan, organize and co-ordinate Supervisory Development, Executive Development, Value Building and Adventure Learning Programs
• Oversee the administrative function of the Training Department
• Manage the Training Centre

Bbba, Business Administration (Hrm Major)

Diploma In Training Management

Diploma In Training & Development Management

Diploma In Business Studies

Education record