Eric Hoell Email and Phone Number
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Technology Executive with proven track record of building and leading Product Development, Customer Service, and Operations teams. Concept through user experience (UX), development and implementation, to full deployment; consistently meeting and exceeding goals. Strengths and attributes include strong work ethic, integrity, astute problem solving skills, strong interpersonal skills, ability to achieve consensus and constant striving towards excellence.Specialties: Building and leading Product Development TeamUser Experience (UX)Regulatory ComplianceKiosk Solution DevelopmentRetail Loyalty ProgramsSolution Development, both Software and HardwareTeam ManagementBoard of Directors, TAG Retail Board of Directors, Process & Machinery Control (http://pmcx.com/) Board of Directors, Special Needs Lending Library (http://specialneedslending.org/)
Computer Solution Partners
View- Website:
- computersolutionpartners.com
- Employees:
- 2
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Computer Solution PartnersSuwanee, Ga, Us -
CeoComputer Solution Partners Aug 2008 - PresentSuwanee, Ga, UsComputer Solution Partners specializes in helping to enable small start-ups to get up and running. We support both technical and non-technical start-ups by providing the services they need at a cost they can afford. Technology start-ups benefit from our services as we assist you in the design and implementation of new ideas. The ownership of all Intellectual property remains the property of the start-up, as we help bring your ideas to life. Our partnership helps keep your start-up costs down so you can focus on bringing your product to market.Non-technology related start-ups also benefit from our service. We partner with you and take the technology challenges off your plate. We focus on ensuring you have the technical backbone required to make any business run, while you focus on your business goals. -
Chief Executive OfficerProcess And Machinery Control Aug 2022 - PresentLeading supplier of quality unused, surplus, and remanufactured Distributed Control System components and accessories. -
Senior Director, Client Product DevelopmentAssociation Ventures Feb 2020 - PresentDenver, Co, UsDiscovering, building and growing new revenue ventures that advance social good, mission impact, and financial goals. -
CtoOncolens Jul 2018 - Feb 2020Atlanta, Georgia, UsOncoLens brings collaborative and personalized care treatment planning to cancer patients. Our SaaS based platform helps hospitals seamlessly integrate disparate sources of patient data with evidence-based guidelines, precision medicine and other treatment options, enabling providers to make the best informed and collaborative decision for individual patients. -
CtoVideokall, Inc. Nov 2014 - Dec 2019Bethesda, Maryland, UsLeveraging over 25 years of experience and success delivering self-service consumer retail and healthcare applications, to lead technology at VideoKall. Driving the design, component selection, and implementation of the world's first self-service primary healthcare service platform based upon an Unmanned Micro Clinic (UMC) connected by a dedicated, broadband communications link to a hospital-based Medical Call Center. -
CioIlluma Aug 2014 - Jul 2018Alpharetta, Ga, UsC-level participation in the formation of Illuma Care Connections business and software concept. Lead software design, development, QA and regulatory in building web-based applications to enable health plans to identify at-risk patients and facilitate with integrated technology the connection of those patients with the right service providers to close care gaps, increase HEDIS scores and STAR ratings and improve the quality of patient care. - Lead software development of web-based platform, through all stages of product lifecycle; Conceptual ideas, concept testing, feasibility analysis, product design, QA, product launch and continued support and maintenance. - Created and formalized IT infrastructure- Created formal regulatory processes for handling patient information within a HIPAA compliant environment.- Formed, hired and lead Customer Service team. -
Svp Product & CompliancePursuant Health May 2013 - Aug 2014Atlanta, Ga, Us- Promoted Director of Operations to VP role, and assume regulatory and compliance role- Lead UX teams in design of next generation user experience. - Drove the submission of 5 new software and hardware related patent applications- Attended invitation-only healthcare roundtable at the White House- Product accomplished 40 million User milestone, with sustained usage of 4 million users per month -
Senior Vice President Of TechnologyPursuant Health Dec 2012 - May 2013Atlanta, Ga, Us- Continued manufacturing leadership and assumed Product responsibilities- Deployed additional 2,000 units in WalMart and Safeway- Lead Analytics, Advertising Operations, and UX teams. -
Vice President OperationsPursuant Health Feb 2012 - Dec 2012Atlanta, Ga, Us- Assumed Operational role as kiosk manufacturing for WalMart began- Deployed 1,500 kiosk into WalMart -
Vice President Of Product DevelopmentPursuant Health Apr 2011 - Feb 2012Atlanta, Ga, Us- Implemented Quality Management System to exceed FDA standards.- Lead Clinical SP10 testing and FDA submission – Received FDA clearance - Lead UL testing and approval – Received UL certificate - Lead Focus Groups, intercept testing and additional UX related activities -
Senior Director Of EngineeringPursuant Health Jan 2010 - Apr 2011Atlanta, Ga, Us- Built-out Atlanta based UX teams for new Health and Wellness development- Designed new Health and Wellness Kiosk hardware and oversaw manufacturing - Designed new Health and Wellness platform and application. - Managed medical advisory teams, usability studies, kiosk hardware design, & video creation -
Director Of Research DevelopmentPursuant Health Feb 2009 - Jan 2010Atlanta, Ga, Us- Assumed Hardware design responsibilities- Lead user experience improvements to application based on focus group and intercept testing - Launched EyeSite Product into WalMart -
Director Of Software EngineeringPursuant Health Jul 2008 - Jan 2009Atlanta, Ga, Us- Built-out Atlanta based development and QA team to assume all product development activities - Resolved existing quality and release velocity obstacles -
Vice President, Customer ServiceHorizon Software May 2006 - Jul 2008Duluth, Ga, UsHorizon Software provides Point of Sale (POS), back office, form processing, web payment applications, and vending machine integration for school and corporate cafeteria environments. Responsibilities: Represented customer service organization interfacing directly with the CEO and CIO, actively participating in strategic and corporate planning. Responsible for project management, installation, training, and support of Horizon Software’s products. Managed a team of regionally based customer service associates responsible for sales within our existing customer base. VP of Customer Service - promotion 10/2006- Improved customer satisfaction by 5% based on year to year customer surveys- Created and maintained an inside sales force made up of regionally based customer service associates who provided new product and training recommendations; this change significantly increased sales within the existing customer base.- Provided a client relationship team to manage customer relationships, including regularly scheduled expectation meetings for existing customers and transition meetings for new customers. - Created and implemented a Beta and controlled deployment process to include higher customer participation and improved level setting of expectations. - Managed P&L for support, professional services, and existing customer sales team.AVP of Customer Service – 5/2008- Implemented career development plans to enable staff to understand how to advance within the organization; this format is now used companywide.- Improved the relationship between R&D and Customer Service to ensure smoother transitions of new software releases. -
Vice President Of Development (Ncr Subsidiary, Compris Technologies)Ncr Retail Jan 2005 - May 2006- Proposed and implemented documented process improvements for QA and development teams- Released multiple R&D releases on schedule and with a high degree of quality- Increased the quality level of all maintenance releases proven by positive customer feedback. - Directly managed critical customer relationship to ensure customer satisfaction resulting in the restarting and completion of rollout activities.
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Director Of Professional Services (Ncr Subsidiary, Compris Technologies)Ncr Retail Jan 2002 - Jan 2005- Managed P&L to exceed revenue plan in 2002, 2003, and 2004- Worked directly with ‘critical accounts’ to improve customer relationships- Managed projects and ensured on time delivery of features with high levels of quality.
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Director Of Research And Development (Ncr Subsidiary, Compris Technologies)Ncr Retail Jul 2000 - Jan 2002- Released a full application suite; on-schedule and under budget.- Reduced associate attrition rate from 40% to 0% within one month; maintained 0% associate attrition for entire assignment to position.- Established a Software Development Process and enforced the adherence to the process; this process has proven results of significant improvements in the quality of our deliverables.
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Professional Services ManagerNcr Retail Sep 1998 - Jul 2000
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Team Leader - Application DevelopmentNcr Retail Feb 1996 - Sep 1998
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Senior Application DeveloperNcr Retail Jul 1994 - Feb 1996
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Customer Service – Software Team LeaderNcr Retail Mar 1991 - Jul 1994
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Customer Service EngineerNcr Retail Feb 1989 - Feb 1991
Eric Hoell Skills
Eric Hoell Education Details
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Hofstra UniversityComputer Science -
Adelphi UniversityComputer Science
Frequently Asked Questions about Eric Hoell
What company does Eric Hoell work for?
Eric Hoell works for Computer Solution Partners
What is Eric Hoell's role at the current company?
Eric Hoell's current role is Founder and CEO of CSP, creators of eTherapyDocs.
What is Eric Hoell's email address?
Eric Hoell's email address is er****@****lls.com
What is Eric Hoell's direct phone number?
Eric Hoell's direct phone number is +167886*****
What schools did Eric Hoell attend?
Eric Hoell attended Hofstra University, Adelphi University.
What are some of Eric Hoell's interests?
Eric Hoell has interest in Science And Technology.
What skills is Eric Hoell known for?
Eric Hoell has skills like Product Management, Management, Software Development, Leadership, Product Development, Strategic Planning, Project Management, Process Improvement, Start Ups, Program Management, Cross Functional Team Leadership, Professional Services.
Who are Eric Hoell's colleagues?
Eric Hoell's colleagues are Endelebu Endashaw Tariku.
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