Eric Hoell Email & Phone Number

Suwanee, Ga, Us

Suwanee, Ga, Us

Computer Solution Partners specializes in helping to enable small start-ups to get up and running. We support both technical and non-technical start-ups by providing the services they need at a cost they can afford. Technology start-ups benefit from our services as we assist you in the design and implementation of new ideas. The ownership of all Intellectual property remains the property of the start-up, as we help bring your ideas to life. Our partnership helps keep your start-up costs down so you can focus on bringing your product to market.Non-technology related start-ups also benefit from our service. We partner with you and take the technology challenges off your plate. We focus on ensuring you have the technical backbone required to make any business run, while you focus on your business goals.

Leading supplier of quality unused, surplus, and remanufactured Distributed Control System components and accessories.

Denver, Co, Us

Discovering, building and growing new revenue ventures that advance social good, mission impact, and financial goals.

Atlanta, Georgia, Us

OncoLens brings collaborative and personalized care treatment planning to cancer patients. Our SaaS based platform helps hospitals seamlessly integrate disparate sources of patient data with evidence-based guidelines, precision medicine and other treatment options, enabling providers to make the best informed and collaborative decision for individual patients.

Bethesda, Maryland, Us

Leveraging over 25 years of experience and success delivering self-service consumer retail and healthcare applications, to lead technology at VideoKall. Driving the design, component selection, and implementation of the world's first self-service primary healthcare service platform based upon an Unmanned Micro Clinic (UMC) connected by a dedicated, broadband communications link to a hospital-based Medical Call Center.

Alpharetta, Ga, Us

C-level participation in the formation of Illuma Care Connections business and software concept. Lead software design, development, QA and regulatory in building web-based applications to enable health plans to identify at-risk patients and facilitate with integrated technology the connection of those patients with the right service providers to close care gaps, increase HEDIS scores and STAR ratings and improve the quality of patient care. - Lead software development of web-based platform, through all stages of product lifecycle; Conceptual ideas, concept testing, feasibility analysis, product design, QA, product launch and continued support and maintenance. - Created and formalized IT infrastructure- Created formal regulatory processes for handling patient information within a HIPAA compliant environment.- Formed, hired and lead Customer Service team.

Atlanta, Ga, Us

- Promoted Director of Operations to VP role, and assume regulatory and compliance role- Lead UX teams in design of next generation user experience. - Drove the submission of 5 new software and hardware related patent applications- Attended invitation-only healthcare roundtable at the White House- Product accomplished 40 million User milestone, with sustained usage of 4 million users per month

Atlanta, Ga, Us

- Continued manufacturing leadership and assumed Product responsibilities- Deployed additional 2,000 units in WalMart and Safeway- Lead Analytics, Advertising Operations, and UX teams.

Atlanta, Ga, Us

- Assumed Operational role as kiosk manufacturing for WalMart began- Deployed 1,500 kiosk into WalMart

Atlanta, Ga, Us

- Implemented Quality Management System to exceed FDA standards.- Lead Clinical SP10 testing and FDA submission – Received FDA clearance - Lead UL testing and approval – Received UL certificate - Lead Focus Groups, intercept testing and additional UX related activities

Atlanta, Ga, Us

- Built-out Atlanta based UX teams for new Health and Wellness development- Designed new Health and Wellness Kiosk hardware and oversaw manufacturing - Designed new Health and Wellness platform and application. - Managed medical advisory teams, usability studies, kiosk hardware design, & video creation

Atlanta, Ga, Us

- Assumed Hardware design responsibilities- Lead user experience improvements to application based on focus group and intercept testing - Launched EyeSite Product into WalMart

Atlanta, Ga, Us

- Built-out Atlanta based development and QA team to assume all product development activities - Resolved existing quality and release velocity obstacles

Duluth, Ga, Us

Horizon Software provides Point of Sale (POS), back office, form processing, web payment applications, and vending machine integration for school and corporate cafeteria environments. Responsibilities: Represented customer service organization interfacing directly with the CEO and CIO, actively participating in strategic and corporate planning. Responsible for project management, installation, training, and support of Horizon Software’s products. Managed a team of regionally based customer service associates responsible for sales within our existing customer base. VP of Customer Service - promotion 10/2006- Improved customer satisfaction by 5% based on year to year customer surveys- Created and maintained an inside sales force made up of regionally based customer service associates who provided new product and training recommendations; this change significantly increased sales within the existing customer base.- Provided a client relationship team to manage customer relationships, including regularly scheduled expectation meetings for existing customers and transition meetings for new customers. - Created and implemented a Beta and controlled deployment process to include higher customer participation and improved level setting of expectations. - Managed P&L for support, professional services, and existing customer sales team.AVP of Customer Service – 5/2008- Implemented career development plans to enable staff to understand how to advance within the organization; this format is now used companywide.- Improved the relationship between R&D and Customer Service to ensure smoother transitions of new software releases.

- Proposed and implemented documented process improvements for QA and development teams- Released multiple R&D releases on schedule and with a high degree of quality- Increased the quality level of all maintenance releases proven by positive customer feedback. - Directly managed critical customer relationship to ensure customer satisfaction resulting in the restarting and completion of rollout activities.

- Managed P&L to exceed revenue plan in 2002, 2003, and 2004- Worked directly with ‘critical accounts’ to improve customer relationships- Managed projects and ensured on time delivery of features with high levels of quality.

- Released a full application suite; on-schedule and under budget.- Reduced associate attrition rate from 40% to 0% within one month; maintained 0% associate attrition for entire assignment to position.- Established a Software Development Process and enforced the adherence to the process; this process has proven results of significant improvements in the quality of our deliverables.

Bs, Computer Science

Bs, Computer Science