Kyle Hofer Email & Phone Number

Leawood, Kansas, United States

Overland Park, Kansas, United States

Kansas City, Missouri Area

Lee'S Summit, Missouri

Managed functional teams in creative, digital, and content development for marketing campaigns. Managed 20-30 concurrent campaigns monthly with 30-40 pieces of content each using Jira to support an agile project management methodology streamlining processes and tracking all efforts. Result: Deployed over 1.5 million communication pieces to potential students helping to meet college and university freshman class goals.Lead the migration team from Mavenlink, a Waterfall development tool, to an Agile development tool, JIRA. Partnered with IT to develop customized workflows for all campaign components.

Overland Park, Ks

Developed and implemented enterprise-level complex projects with high-profile deployments. Supervised team that assessed, analyzed, developed, and deployed training for largest retail expansion in Sprint's history using iPads to complete the virtual new-hire training program.Accomplished Sprint@RadioShack initiative involving development and deployment of new-hire training, organizing and implementing technology to offer remote classroom setting to 1,435 Radio Shack stores. Led the iPad deployment team in creating a solution. Result: Equipped 3000+ learners to complete a blended program with virtual instructor-led sessions and self-directed courses.Liaised large cross-functional teams including stakeholders, customers, vendors, executive leadership, and technical teams.

Overland Park, Kansas

Led project teams of up to 50 employees for high-profile projects impacting 50,000+ employees, with responsibility for general oversight, scheduling, task assignment, project monitoring, executive summaries, timeline development, customer expectations, project plan, daily summaries, issue logs, and mitigation plans.Supervised enterprise-wide projects including online training solutions, mobile delivery, and yearly compliance program. Result: Yearly compliance program had 100% passing participation for 40K+ employees.Oversaw development and implementation of a single Sprint new-hire program converting from 100% Instructor-led to 100% self-paced program through one-stop-shop for entire coursework flow, and integrating involvement of new hires with manager touchpoints. Result: Eliminated need for classroom facilitation and reduced calls to enterprise help desk.Assembled over 20 internal initiatives. Result: Improved business efficiency and increased cross-functional collaboration and enterprise-wide partnerships with specific business units, training, IT, and multimedia.

Kansas City, Missouri Area

Managed a staff of 10 multimedia developers. Coached team members, balanced workloads, and improved team communications. Conducted performance evaluations and career development.Managed developers, conducted interviews, hired, dismissed, disciplined, performed reviews, coached, trained, mentored, scheduled, completed merit determination, and general oversight.Coached team members towards increased communication, encouraged problem-solving processes, improved human dynamics, and balanced workloads throughout the team.Challenged and empowered team members to streamline processes and development operations to optimize efficiency and throughput.

Kansas City, Missouri Area

• Project Manager for Sprint University Multimedia efforts enterprise-wise Sprint New Employee Orientations Program, including audio/video vendor relations for development of DVD-ROM version. Project touched all divisions and market groups. • Initiated Level of Effort (LOE) database to automate Project Management process within Multimedia group utilizing template to calculate total project hours.Recipient of two Sprint Excellence Awards:o 2002, 3rd Quarter.o 2001, 3rd Quarter. • Managed vendor relations in development of Network Enabled Solution (NES) template titled: Discovery Learning Template. Template focused on increased productivity and simplification of NES product development, system simulations and knowledge transfer.

Kansas City, Missouri Area

• Developer for various training projects, including systems, skills-based, sales, customer service, with focus on customer care environment.• Piloted courseware, gaining feedback in a beta testing environment for improvements prior to launch. • Designed newsletters for multiple business units, including layout, graphics, writing articles, profit of business units, and manager profiles. Managed vendor relationship for print and distribution. • Recipient of five Sprint Excellence Awards, including:o 1998, 4th Quarter. o 1998, 1st Quarter. o 1997, 4th Quarter.o 1997, 2nd Quarter.o 1994, 1st Quarter. • Progressed throughout multiple groups during tenure, encompassing Sprint Business Services Group, Network Enabled Solutions (NES), Sprint University, Development Organization, and Sprint University Multimedia/eMedia