Jeanine Hogan Email & Phone Number

Greater Denver Area

770 N. Raddant Road, Batavia, IL 60510

23563 W. Main Street, Route 126, Plainfield, IL 60544

• Recruited to provide administrative support to the Marketing, Sales & Process Teams.
• Administrative responsibilities include typing and maintaining sales contracts and files, processing engineering documentation (meeting ISO9001 standards), coordinating travel arrangements, scheduling meetings.
• Created and maintained comprehensive sales & marketing administrative procedures in addition to receptionist and engineering administrative procedures.
• Responsible for entering in marketing leads and sales opportunities into Sage CRM Software System along with creating reports in Jasper.
• Expediting and tracking sales orders for Aftermarket / Spare Parts department.
• Help coordinate marketing materials and hardware for trade shows and corporate events.

1100 N. Harvester Road, West Chicago, IL 60185

• (Rapidly declining sales resulted in a 20% workforce reduction.)Recruited to provide administrative support to the owner, President and Vice President of Sales & Marketing.
• Composed, typed, formatted and revised documents, such as routine corporate correspondence, marketing materials, trade show materials and presentation materials.
• Administrative responsibilities included organizing, filing, copying, coordinating travel arrangements and serving as a professional representative of the executive office.
• Created and updated administrative procedures.
• Entered pricing information into Microsoft Dynamics GP system.
• Assisted customer service by taking and entering orders.

882 Equity Drive, St. Charles, IL 60174

• (Recruited by company owner to fill a newly created position, which was eliminated after six months due to slow market conditions.)
• Responsible for organizing, updating and maintaining ISO 9001 documentation.
• Typed and maintained proposals and contracts.
• Responsible for running various weekly inventory reports.
• Created administrative procedures for new position.
• Responsible for updating inventory maintenance and entering customer quotes using Oracle-based software program (Quantum Control).

24455 Aurora Road, Bedford Heights, Ohio 44146

• (Industry and market slowdowns reduced company sales, resulting in significant staff layoffs.)
• Selected by company President to fill a newly created position to assist the Vice President of Marketing and his regional team.
• Facilitate platform pricing by traveling to Lowe’s, The Home Depot and other retail customers to research and document detailed information (products, prices, descriptions, etc.) to support management in line review.
• Responsible for entering and maintaining on-line product information in the HomeDepotLink, LowesLink and Big Hammer data systems for The Home Depot, Lowe’s and Menards
• Continue responsibility for organizing all aspects of product testing for Walmart
• Assist in preparation of customer presentations

24455 Aurora Road, Bedford Heights, Ohio 44146

• Provided administrative support to thirteen Sales and Marketing staff and quickly inherited responsibility for supporting President and Sr. Vice President of Finance and Operations.
• Compose, type, format, edit and revise documents, such as routine corporate correspondence, marketing materials, legal documents, trade show materials and Board Meeting presentation materials
• Administrative responsibilities include greeting and directing callers on multi-line telephone system, filing, coping, coordinating travel arrangements, maintaining complex calendars, recording bi-weekly timesheets.
• Trusted by President to support countless external obligations to allow his focus to remain on business concerns; assist President and his family with research, event coordination, travel, etc.
• Assist IT Team by compiling, tracking and reporting “customer comment” information about our corporate website to be used in developing a new website

4381 Renaissance Pkwy., Cleveland, Ohio 44128

• Recruited to provide and improve customer service support for internal technicians and external customers.
• Key liaison between external customers and service technicians; greeted callers, identified needs, dispatched technicians, documented technician service call reports, and invoiced customers
• Ordered and/or returned parts for equipment service and maintenance, ensured test equipment was calibrated and certified, and established an equipment calibration database
• Created and maintained standard operating procedures
• Recognized for providing exceptional customer service and maintaining accuracy daily project

2717 Commerce Road S., Wilson, NC 27893-8122

• Recruited to assist in all facets of office management during the facility start-up in North Carolina.
• Performed research to identify vendors, suppliers and service providers, negotiated purchases, and furnished & set up office space for 20 engineers
• Spearheaded strategic planning, development and implementation of QS-9000 quality system
• Assisted in creating, revising and managing process documentation
• Daily operational accountability included maintaining human resource and purchasing files, managing petty cash and employee fund bank account, and serving as accounts payable liaison

1600 N. Union Street, Fostoria, Ohio 44830-1958

• Recruited by Engineering Manager to support a team of over 40 Process, Product and Design Engineers.
• Administrative responsibilities included answering multi-line telephone system, filing, preparing presentations, tracking department goals & accomplishments for Board presentations, & supporting special project needs
• Selected to support Quality Department in facilitating research and documentation to support procurement of QS-9000; interviewed hourly employees to secure detailed job functions, documented and created templates to.
• Maintained on-line engineering documentation including standard operating procedures, raw material specifications and tooling lists

2830 Napoleon Road, Fremont, Ohio 43420-9670

• Assisted President of the college and other key administrative personnel
• Composed correspondence, took shorthand, ensured positive public relations (students and external guests) and maintained and updated computer files

480 Dussel Drive, Maumee, Ohio 43537

• Hired as administrative assistant to buyers and category merchandise manager in the retail department providing the following administrative support:
• Maintained an active status on products ordered through the department, which included initial processing, purchase ordering, and follow-up after the arrival of merchandise.
• Performed data entry for new and existing items in proprietary software system.

Education record

Associates, Applied Business