Hoi Kee Wong Email & Phone Number

Amsterdam, NH, NL

The Hague, South Holland, Netherlands

Als social service designer zet ik mijn expertise in design thinking en service design in om oplossingen te creëren voor complexe maatschappelijke uitdagingen. Bij Het Nederlandse Rode Kruis werk ik samen met gemeenschappen, overheden en organisaties om inclusieve en duurzame diensten te ontwikkelen die impact maken op gebieden zoals voedselzekerheid en.

Amsterdam Area, Netherlands

Coaching design teams in applying design thinking methods to move from designing product experiences to customer experiences in the Philips Consumer Health businesses. Facilitating engaging co-creation workshops with multi-disciplinary teams, stakeholders and customers to support the transformation of Philips towards a customer centric health solutions.

Shanghai City, China

Relocated to Shanghai for a 2-year expat assignment in Philips Innovation Hub China and grew two Philips Global Design Innovation programs from 2,5 to 5 FTE. Pioneered the Philips HealthWorks Accelerator Program, coached 8.start-ups and venture teams in applying lean start up methodology to build a viable, desirable and feasible business in China’s booming.

Eindhoven Area, Netherlands

Defined the user experience for Philips Research incubator Inuka, a mental health platform that makes psychological support accessible to urbanites in Africa. Today, Inuka is a digital coaching solution for employee wellbeing and mental health in the Netherlands. Envisioned the patient and radiology staff experience at Sidra women and children’s hospital.

Amsterdam Area, Netherlands

Co-founded and scaled an online research community from 100 to 500 users to ensure agility and speed in involving users in the development process to improve the user experience. Advocated the user by making qualitative research insights impactful by creating compelling visual user experience maps and facilitating highly interactive workshops in healthcare.

Amsterdam Area, Netherlands

Consulted municipality and banking industry in applying co-creation in citizen and employee engagement processes.

Schiphol

Implemented co-creation and ethnography in the planning phase of product release cycle of Microsoft Dynamics ERP solutions by demonstrating the impact of qualitative insights from doing ethnographic research in emerging markets.

Delft, South Holland Province, Netherlands

My responsibilities were dual so as a graphic designer I designed all 2D promotion material of the International Office, International Programmes department. As a project assistant I researched the needs and requirements of the future information service of international offices of all faculties of the University of Technology Delft and managing different.

Amsterdam Area, Netherlands

My graduation assignment “Cooking in rural China” was about exploring the opportunity for the Philips woodstove in rural China. Therefore I executed two independent field researches in rural China to capture the consumers’ needs which fits the sustainability vision of Philips. Consequently I have translated the consumer insights into a new product.

Amsterdam Area, Netherlands

During this internship I assisted in designing different technical solutions to display museum artifacts. Also I conceptualized and visualized several exhibition spaces of museums in the Netherlands. (Amsterdam Historisch Museum, Dolhuys in Haarlem, Bezoekerscentrum Veluwezoom, Stedelijk Museum Kampen, Joods Historisch Museum Amsterdam)

Msc, Design For Interaction

Exchange Student, Interior Design

Activities and Societies: One semester full scholarship to attend elective courses in interior design & photography

Bsc, Industrial Design Engineering