Hoi Nguyen Email and Phone Number
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Hoi Nguyen personal email
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Hoi is a success- and action-oriented, driven entrepreneur and a highly technical and data-driven digital marketer with previous experience in tech, cloud computing, retail/ecommerce, restaurants, food, and hospitality. Hoi has a proven track record of consistently contributing to the bottom line as a sales-oriented and product-led technical marketer. Hoi's deep passion and expertise with marketing automation technology and his overall metrics driven mindset has helped to create systematic, repeatable and scalable demand generation processes for various companies and organizations. Hoi founded and operated a fast-casual, Vietnamese catering company, Roll Play: Viet Noms, which was featured on the Rachel Ray Show alongside chef Emeril Lagasse. Roll Play was part of the family at Smorgasburg, NYC's largest and most popular outdoor food market and was selected as a finalist at the PowerUP! Business Plan Competition sponsored by Citibank.
Datadog
View- Website:
- datadoghq.com
- Employees:
- 1
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Director, Marketing OperationsDatadog Sep 2024 - PresentNew York, Ny, Us -
Director, Marketing OperationsFourth Nov 2023 - Sep 2024Austin, Tx, Us -
Director, Marketing OperationsAircall Jan 2021 - Jan 2023New York, UsHired and built the marketing ops team and function from the ground up, laying foundations of the 4 pillars: data & strategy, platform ops, campaign ops, and development ops. Managed 4 global reports across NYC, London and Paris.Integrated and aligned marketing, sales, and finance orgs strategically by establishing shared language, data and analytics. Implemented a new multi-touch attribution model via Bizible that more accurately tracked and calculated marketing ROI. Developed and calculated growth models by region (EU, NA and APAC) to accurately identify and predict marketing KPIs, targets and budgets required in order to attain global revenue goals, using historical conversion rates and costs to work backward into those targets. Revamped key foundations including lead scoring and lead lifecycle to significantly reduce existing technical and operational debt.DE&I Work:Authored and published inaugural DEI report, showcasing in-depth research, analysis, and actionable recommendations, resulting in positive, measurable organizational transformation and fostering an inclusive work environment. DE&I Special Projects: partnered with Aircall’s DE&I Lead to activate 4 key strategic levers: representation, inclusion, equity, and accountability. Deployed best practices around hiring, growth and retention. DE&I Council Member: held executive leadership accountable to key hiring and representation metrics, set and tracked targets around headcount quotas and employee engagement surveysAAA ERG Lead: establish AAA’s mission and vision, organize monthly ERG events, and create and foster a community and safe space for Aircall’s Asian employees and our allies. -
Senior Manager, Marketing OperationsGreenhouse Software Nov 2020 - Jan 2021New York, New York, UsOwn, build, and scale the four pillars of marketing operations: campaign ops, platform ops, marketing intelligence ops, and developer ops.Responsible for driving enablement and efficiency for the marketing organization by developing and optimizing processes, automation, team training and adoption, multi-touch analytics, and analytics/reporting on impact and outcomes of marketing initiatives.In addition, responsible for collaboration with sales ops and revenue ops to assure alignment between cross-functional marketing and sales goals. Tackling unique challenges for a newly distributed team, I oversee the marketing tech stack underlying the workflows and processes to ensure that the marketing team is and remains integrated.Partner closely with the digital marketing team to strategize, conceive, build, and optimize demand generation campaigns on a host of channels including: directories, email, paid search, SEO, social, webinars, and events.DE&I Work:DE&I Council Member: partnered with VP of People and executive leadership to develop strategy and execute on DE&I initiatives including implementing diverse hiring policies, behavioral and implicit bias trainings, and internal communications.DE&I Marketing Org Liaison: collected feedback and ideas for DE&I initiatives and priorities from the marketing organization to be used as inputs in company-wide DE&I strategy. Developed, managed and delivered all internal communications to the marketing organization. -
Senior Marketing ManagerGreenhouse Software Dec 2017 - Nov 2020New York, New York, Us -
Founder, OwnerRoll Play: Viet Noms Aug 2014 - Aug 2018New York, UsFeatured on the Rachel Ray Show alongside Chef Emeril Lagasse.Vendor at Smorgasburg, New York City’s largest and most popular weekly outdoor food market.Increased sales by 538% from 2015 to 2017Developed and refined business model including market research and financial plan: pricing, cash flow, cost sheet, and financial projections.Researched, designed, and tested menu and products for authentic Vietnamese flavors, an effective fast-casual customer service experience, and accessibility to the market. *Finalist at PowerUp! Business Plan Competition Sponsored by Citi Foundation*Developed and conceived Roll Play’s brand and identity. Built website from scratch and established social media presence on Facebook, Instagram, and Yelp. Currently hold a 5 ★ rating on Yelp. (http://www.rollplaynyc.com) -
Marketing ConsultantConveyiq Feb 2017 - Feb 2018New York, Ny, UsLed rebrand of the company from “Take the Interview” to “ConveyIQ”. Owned and managed all technical aspects including migrating domains, URLs, and email aliases. Built brand new ConveyIQ digital assets including emails and landing pages. Increased web traffic by 175% since rebrand.Implement automation and scalability throughout all systems such as Salesforce and Marketo and throughout all processes such as lead management, scoring, and nurturing. -
Marketing ConsultantGhostery, Inc. Feb 2015 - Feb 2017Munich, Bayern, DeLed marketing and sales department in transitioning from ActOn to Marketo platform. Set up Marketo incorporating best practices in efficacy, efficiency, and scalability into the framework.Developed global marketing attribution reporting using Salesforce and Marketo.Strategic team member in high-impact marketing/sales initiatives including Account Based Marketing (ABM), lead scoring, and lead nurturing. -
Marketing Operations ManagerLogicworks Nov 2012 - Aug 2014New York, Ny, UsOwned and executed multi-channel demand generation programs for SMB, mid-market and enterprise prospects through Marketo and Salesforce. Institutionalized best practices including incorporating high efficacy, efficiency, and scalability throughout all systems. Implemented weekly, monthly and quarterly reporting.Increased won deals by 113%Increased marketing qualified leads by 600%. Increased marketing attributed pipeline by 270%Installed and provided training to sales team on campaigns, follow up and technology adoption -
Marketing Operations AnalystZmags Aug 2010 - May 2012Boston, Ma, UsEngineered lead nurturing program that increased prospect engagement (email open and click-through-rates) by 70%. Increased volume of high-quality leads by 52%.Organized online webinars, securing speakers and collateral and promoting webinar via email, social, and search channels. Generated 700 registrants per webinar on average.Managed pay-per-click campaigns: $25,000 monthly budget. Campaigns increased pipeline by 101% in 2011
Hoi Nguyen Skills
Hoi Nguyen Education Details
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Harvard UniversityMusic -
Boston Latin SchoolCollege Preparatory Curriculum
Frequently Asked Questions about Hoi Nguyen
What company does Hoi Nguyen work for?
Hoi Nguyen works for Datadog
What is Hoi Nguyen's role at the current company?
Hoi Nguyen's current role is Revenue, Marketing, and Ops Leader | DE&I Advocate.
What is Hoi Nguyen's email address?
Hoi Nguyen's email address is ho****@****call.io
What is Hoi Nguyen's direct phone number?
Hoi Nguyen's direct phone number is +161759*****
What schools did Hoi Nguyen attend?
Hoi Nguyen attended Harvard University, Boston Latin School.
What are some of Hoi Nguyen's interests?
Hoi Nguyen has interest in Yelp, Business Strategy, Amazon, Lady Gaga, New York City, Itunes, Boston, Marketing, John Mayer, Finance.
What skills is Hoi Nguyen known for?
Hoi Nguyen has skills like Salesforce.com, Lead Generation, Email Marketing, Google Analytics, Marketing, Demand Generation, Marketo, Crm, Saas, Analytics, Business Development, Business Strategy.
Who are Hoi Nguyen's colleagues?
Hoi Nguyen's colleagues are Matt Miller, Radulescu Ionel, Thiago Lopes, Scott Moyer, Brandy Reinhardt, Olivier Gaça, Christopher Walters.
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