Hoiting Yip Email & Phone Number

London, Gb

Greater London, England, United Kingdom

-Ensuring adherence to store policies and procedures to opening and closing the store-Assisting with regular stock-taking activities, ensuring accuracy and consistency of inventory records, and resolving discrepancies -Managing weekly deliveries/transfers, processing paperwork related to stock and deliveries, and ensure proper documentation for inventory transactions-Providing support to the team, ensuring that the store operates smoothly and efficiently-Maintaining visual merchandising standards and ensure the store is clean and organized-Utilizing Cegid software to manage stock levels, update inventory records, and monitor product availability daily

London, England, United Kingdom

-Exceeding sales targets by an average of 45% each quarter in 2023, contributing to the store's revenue growth-Collaborating with a team of 17 colleagues to ensure cohesive operations and unified approach to customer service -Supporting and mentoring new members, sharing product knowledge and sales techniques to help them succeed-Assisting with order inquiries, including order status, tracking, cancellations, returns, and exchanges-Responding and handling to customer inquiries via live chat, email, and other digital platforms in a timely, clear, and professional manner.

London

-Represented University at numerous international education fairs, averaging 2-4 events per semester-Organized and facilitated more than 10 campus tours for visiting international students and their families, showcasing university's facilities and academic programs-Collaborated with admissions team to host 5 webinars and information sessions for international applicants, providing valuable insights into university's offerings

London, England, United Kingdom

• Supported regular sessions for students• Guided students to compete daily revision

London, England, United Kingdom

-Assisted customers with product selection, offering tailored recommendations based on their needs -Collaborated with a team of 20 sales advisors to deliver exceptional customer service and drive sales performance-Drove sales by meeting and exceeding individual sales targets and customer capture more than 70%-Maintained deep knowledge of Ted Baker products, including new collections, promotions, and seasonal offers-Provided excellent customer service by greeting and assisting customers in friendly and knowledgeable manner-Processed transactions at the till point, including cash, card payments, and returns, ensuring accuracy and efficiency

London, England, United Kingdom

-Worked with children either SEN, academic or behaviour difficulties in City of London Academy Islington Secondary School -Developed relationships with youth while building trust, coaching, and educating them to make positive change -Training included safeguarding, in-class support, and behaviour management