Hojin Park Email and Phone Number

2021 - 2023 President* Designed and executed quality, product integrity, and compliance programs to improve internal and external processes, provide technical training, better communications, and develop strong vendor and supplier relations.* Led meetings with clients’ design and engineering teams to solve complex technical problems with quality, safety, and compliance issues.* Advised and led product development, supply chain, and production improvement initiatives* Created and launched an innovative supplier education program utilizing existing HR training tools and systems* Applied lean methodologies to improve operations and increase profitability of key activities and processes.* Developed and contributed to the design and modification of Quality Management Systems for many manufacturer and retail clients.2015 - 2021 COO & Senior Vice President* Developed global programs directly with clients to improve private brands based on comparative testing programs, partnering closely with the design, engineering, and production groups.* Discovered, hired, and trained retailer onsite staff to support compliance and quality programs.* Led efforts to constantly improve the development and distribution of technical and compliance information to retailers, distributors, vendors, and factories.* Created Global Key Account Management Teams.* Restructured divisions to maximize revenues (+40%) profitability (+25%) and efficiency – Chemical, Textiles, Hardlines, Special Projects, Administrative, & Information Technology.* Developed new IT initiatives to improve management and better utilize resources.* Formed a task force to identify new opportunities and execute new services and led development efforts for consulting services for the medical devices and pharmaceuticals industries.

* Spearheaded new initiatives to increase the sophistication of our clients’ strategic and operational quality processes, particularly for the manufacturers of medical devices and pharmaceuticals.* Created consulting services for clients to improve products during all stages of design, development, procurement, and quality management systems for cGMP, ISO 13485, ISO 9001, FDA, and CFR guidance / advisement.* Established programs and projects for states and governmental agencies.* Developed new US-based supply chain quality management strategies to address new regulations and requirements for retailers, importers, vendors, and manufacturers.* Led client improvement projects based on financial goals, process innovations, and relationship improvements to increase operational efficiencies and profitability.

* Responsible for all US headquarters activities including sales, operations, and overseas support.* Established new laboratory in the US as part of expansion of globally integrated laboratories.* Created sales strategy and executed global processes for optimization of operations.

* Created new division to address new area of demand – Analytical Laboratory Services.* Established new processes and procedures for successfully implementing new systems to support new revenue from projects and new clients.* Created new infrastructure through IT development to support rapidly expanding areas: testing, report generation, laboratory systems, business projection models, and engineering support.

* Created new division to address supply chain needs of retailers adopting core product to globally manage key departments, functions, partners, and personnel: Buyers, Designers, Inspectors, Agents, Service Providers, Factories, Vendors, Shipping, and Quality Assurance.* Established new processes and procedures for successfully incorporating quality and accountability systems earlier in the supply chain process resulting in reduction of risk and liability while increasing the profitability of new goods and products.* Tailored the Document Management systems to fully support ISO 13485, ISO 17025, ISO 9001, and cGMP systems.

* Led global branding initiatives for three merged entities, under the new division, Consumer Products Services – tradeshows, marketing materials, press releases, and sales literature.* Developed strategic marketing and sales plan for worldwide growth – new division accounting for 12% of parent company’s sales and 30% of its worldwide profits.* Created internal and external educational programs designed to leverage global technical knowledge and collected information to strengthen internal personnel and educate clients.

2000 - 2001 COO and Senior Vice President* Spearheaded legal and finance teams to advise and guide ownership group, resulting in the sale of the company for $150 MM USD – led reverse due diligence efforts.* Restructured executive management structure to increase sales and improve operational efficiency, resulting in increases in worldwide revenues by 14% and profit margins by 8%.* Widened business scope through increased investments in the Factory and Product Inspections Division and creation of a new division: Social Accountability.1994-1998 Director of Operations, reporting to CEO and SVP Operations* Restructured major departments to address challenges resulting from worldwide annual growth rates exceeding 40%. Implemented changes based on feedback from employees and clients.* Launched new service to manage major retailer's internal laboratory. Increased client's total testing volume by 75%.1994-1998 Information Systems Department Manager and Accounting Manager1992 Interim Laboratory Director, Taiwan Laboratory1990-1994 Special Projects Department Manager, Global1987-1989 Engineering Intern