• Delivered exceptional customer service through expert product knowledge on apparel and footwear and a customer-focused approach to assist customers in finding the perfect items, ensuring a positive shopping experience• Efficiently managed stockroom logistics, including organizing shelves, processing incoming shipments, and overseeing delivery truck unloading. Streamlined inventory management by reducing stock discrepancies by 10%, ensuring a high product availability rate, and maintaining an organized, visually appealing stockroom that facilitated locating and transporting products to the sales floor for the team• Enhanced sales floor presentation by meticulously organizing merchandise (relocating misplaced clothing on the correct racks, improperly packaged shoes, etc.), creating an appealing shopping environment for customers to find what they need