Elizabeth Hoke

Elizabeth Hoke Email and Phone Number

Software Solutions Manager @ FieldEquip | Software Solution Management @ FieldEquip
Elizabeth Hoke's Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Elizabeth Hoke's Contact Details
About Elizabeth Hoke

At FieldEquip, our team is pioneering field service management solutions, focusing on sectors like oil & gas and energy with a commitment to automation and process enhancement. The role as Software Solutions Manager harnesses expertise in software solution management and manufacturing process improvements to deliver optimized asset and maintenance services management.Previously as an Independent Consultant, and at MetLife, we fostered a culture that embraced continuous improvement and Agile methodologies. This background now underpins my pursuits at FieldEquip, aiming to align project objectives with our clients' expectations. It's about crafting success and satisfaction for clients in the demanding field services industry, with a strong emphasis on effective communication and collaboration.

Elizabeth Hoke's Current Company Details
FieldEquip

Fieldequip

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Software Solutions Manager @ FieldEquip | Software Solution Management
Elizabeth Hoke Work Experience Details
  • Fieldequip
    Software Solutions Manager
    Fieldequip Oct 2024 - Present
    Houston, Texas, Us
    Providing Solutions for - Oil & Gas| Energy| Environment| Water Treatment Field Services Management| Automation Software| Assets Management| Preventive Maintenance Services Management| Construction Field Services Management
  • Self-Employed
    Independent Consultant
    Self-Employed Dec 2023 - Oct 2024
  • Metlife
    Sr. Portfolio Management Consultant
    Metlife Sep 2018 - Oct 2024
    New York, Ny, Us
    • Coaching: Trained Agile team members on tools and processes to improve delivery, data quality, and alignment with SAFe principles.• Communication: Collaborated with IT and business teams to transition traditional projects into Agile backlogs, bridging communication gaps and ensuring smooth processes.• KPIs and Metrics: Created process improvements for intake requests, ensuring compliance and measurable results for IT assignments.• Team Collaboration: Partnered with stakeholders to build a multifunctional intake tool, aligning Agile and Waterfall project needs for seamless execution.
  • Foster Moore - The Registry People
    Client Support Specialist
    Foster Moore - The Registry People May 2016 - Nov 2017
    Auckland, Auckland, Nz
    • Communication: Directed internal communication during escalations, ensuring cross-functional alignment and resolution of issues.• Team Collaboration: Brought client services into the early sales cycle, streamlining project handoffs and improving team efficiency.• Serviceability: Migrated ticketing systems from TFS to JIRA within 70 days, enhancing usability and tracking capabilities for internal teams.
  • Mckesson Health It
    Program Manager
    Mckesson Health It Oct 2015 - Feb 2016
    Nashville, Tn, Us
    • Coaching and Communication: Drove collaboration across business units to transform roles and responsibilities, aligning teams under a shared vision.• Performance Metrics: Developed a process engine to identify value-added services using customer feedback, resulting in measurable service enhancements.• Team Collaboration: Unified efforts across departments to support a value-based care model, ensuring a streamlined and cooperative approach.
  • Mckesson
    Project Manager - Service Offerings Development
    Mckesson Aug 2015 - Oct 2015
    Irving, Texas, Us
    • Developed test market tools and solutions for Service Delivery resources at McKesson.• Created professional and value-added services portfolio to drive revenue growth.• Collaborated with teams to innovate and enhance service offerings.• Implemented strategies to optimize service delivery processes and increase efficiency.
  • Freudenberg-It Lp
    Project Manager
    Freudenberg-It Lp Mar 2013 - Oct 2014
    • KPIs and Metrics: Provided consistent updates on project progress, aligning outcomes with defined contractual agreements and performance indicators.• Serviceability: Supported clients with SAP-hosted applications during critical escalations, ensuring reliability and service quality.• Team Collaboration: Facilitated workshops to address project roadblocks, driving solutions through teamwork and collaboration.
  • Bell And Howell, Llc
    Senior Project Manager
    Bell And Howell, Llc 1999 - 2013
    Durham, Nc, Us
    • Coaching and Performance Reviews: Directed a program to improve customer satisfaction by establishing measurable performance criteria and evaluating progress through regular reviews.• KPIs and Metrics: Developed and executed continuous improvement plans that increased efficiency and standardized operations.• Serviceability: Enhanced system design and operator processes to improve machine performance and service reliability.• Team Collaboration: Managed cross-functional SAP transition projects, ensuring successful integration across finance, manufacturing, and CRM systems in three states.

Elizabeth Hoke Skills

Account Management Process Improvement Team Building Change Management Project Management Contract Negotiation Training Crm Microsoft Office Customer Satisfaction Cross Functional Team Leadership Troubleshooting Performance Management Product Development Business Development Lean Manufacturing Six Sigma Testing Software Documentation Management Business Process Improvement Integration Program Management Vendor Management Manufacturing Operations Management Team Leadership Continuous Improvement Project Planning Business Analysis Sap Leadership Product Management Strategic Planning Analysis Erp Sharepoint Itil Solution Selling Customer Service New Business Development Strategy Documentation Agile Methodologies Visio Quality Assurance Software Project Management Business Process Sales Process It Strategy

Elizabeth Hoke Education Details

  • University Of Phoenix
    University Of Phoenix
    General

Frequently Asked Questions about Elizabeth Hoke

What company does Elizabeth Hoke work for?

Elizabeth Hoke works for Fieldequip

What is Elizabeth Hoke's role at the current company?

Elizabeth Hoke's current role is Software Solutions Manager @ FieldEquip | Software Solution Management.

What is Elizabeth Hoke's email address?

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What is Elizabeth Hoke's direct phone number?

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What schools did Elizabeth Hoke attend?

Elizabeth Hoke attended University Of Phoenix.

What are some of Elizabeth Hoke's interests?

Elizabeth Hoke has interest in Social Services, Children, Civil Rights And Social Action, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture, Health.

What skills is Elizabeth Hoke known for?

Elizabeth Hoke has skills like Account Management, Process Improvement, Team Building, Change Management, Project Management, Contract Negotiation, Training, Crm, Microsoft Office, Customer Satisfaction, Cross Functional Team Leadership, Troubleshooting.

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