Seasoned Customer Service Representative with over three years of expertise in resolving customer complaints, managing billing issues, and overseeing account management. Highly skilled in communication, ensuring customer satisfaction through effective problem-solving and empathetic interaction.For the past three years, I have excelled as a Property Management Virtual Assistant, specializing in tenant communication, record organization, email and calendar management, lease agreements, and comprehensive administrative tasks. My proficiency in these areas ensures seamless property operations and enhanced tenant relations.