- Delivering Czech lessons to Chinese university students, developing curriculum, lesson management, creating PPT, videolectures, worksheets, materials translation

- Motivating and engaging primary school students with English language- Introduction and delivery of specific skills (i.e.: linking, syllable stress, skim and scan) to high school students- Guiding Winter and Summer camp intensive courses for gifted students

- Class management and modern, technology driven English teaching methods implementation to increase engagement and boost real life learning experience- Pronunciation and English language acquisition research to effectively assist International students to achieve their goals, mainly High school graduation in USA/Canada and further studies abroad.- Conducting classes for International department students to increase their English speaking/listening ability- Speech coaching and individual mentoring to ensure progress and development of English language students - Curriculum development and content management- Events organizing- Speech coaching and individual mentoring to ensure progress and development of English language students

- English for all levels- Focus on listening and speaking- Private classes aimed to prepare students to pass international language exams - IELTS

- Identifying, isolating, and documenting linguistic issues in Ubisoft games using JIRA - Close cooperation with Localisation Project Managers, Translators, and other test teams for delivering satisfactory results in the desired time frame.

- Conducting non-formal education to engage students in topics of self-awareness, project management, European citizenship and communication skills- Working within an international team comprising of multiple nationalities- Delivering more than 40 hours of training to high school students

T1 agent since October 2008- answering technical questions regarding AVG products- e-mail and phone communication (Czech and English) with AVG customers- communication with AVG customers via social networksT2 agent since January 2011- solving issues for AVG business segment customers- AVG logs analysis to deliver an adequate solution to customer satisfaction- remote technical issues solved using LogMeIn Rescue console

- Resolved students’ and academic employees’ technical and administrative requests- Responsible for computer labs and equipment condition- Promotion and advertising of services

- Creating training materials and cases for e-learning system- Presentation of "How to use the training templates" - Cooperation with other departments to ensure delivered training has desired specifications