Joy Holland Email and Phone Number

Provided general office and fiscal support for the Aerospace and Engineering Directorate; liaised regularly with Procurement, Facilities, Information and Logistics, Human Resources (HR), and IT Property Managed volunteer staff and logistics for meetings, workshops, conferences, and receptions; coordinated requests using NASA Conference Tracking System (NCTS)Oversaw HR functions for incoming staff and interns including paperwork submission, RSA token registrations, property, and… Show more Provided general office and fiscal support for the Aerospace and Engineering Directorate; liaised regularly with Procurement, Facilities, Information and Logistics, Human Resources (HR), and IT Property Managed volunteer staff and logistics for meetings, workshops, conferences, and receptions; coordinated requests using NASA Conference Tracking System (NCTS)Oversaw HR functions for incoming staff and interns including paperwork submission, RSA token registrations, property, and smartcards; utilized databases (IDMAX and NAMS) for onsite access requests Educated staff and management regularly on updated Directorate Policies Tracked and maintained office supply inventory ($10K) and IT Property; processed expenditures; scheduled office moves and service requests (phones, computer, and furniture) in MOSI database; met with Facilities and Property Management regarding space needs monthly Created status reports on monthly projects and activities; provided updates to upper management Served as Records Custodian to ensure compliance with standard records management practices Show less

Supported five senior executives in the areas of calendar management, communications, administration, and travel; proofread and revised administrative documents Developed and implemented processes for tracking federal proceedings and responses to comment letters; prepared and distributed the monthly legislative report to senior staffCoordinated meetings including venue booking, agenda preparation/distribution, and catering Administered the annual and multi-year budgets($8M) based on… Show more Supported five senior executives in the areas of calendar management, communications, administration, and travel; proofread and revised administrative documents Developed and implemented processes for tracking federal proceedings and responses to comment letters; prepared and distributed the monthly legislative report to senior staffCoordinated meetings including venue booking, agenda preparation/distribution, and catering Administered the annual and multi-year budgets($8M) based on organizational priorities; forwarded to senior staff for review and authorization Oversaw the meeting planning and logistics for the C-Suite Professional Conference (150 attendees) Show less

Performed general office support and accounting functions, supporting a 40 staff member office including travel arrangements, expense reports, database management, and eventsAssisted HR with conducting final candidate interviews; contacted new hires to ensure they were up-to-date with training; documented progress; maintained and updated organizational charts for 7 departments with 160 employeesServed as back up to the Senior Administrative Assistant for the Deputy General Counsel… Show more Performed general office support and accounting functions, supporting a 40 staff member office including travel arrangements, expense reports, database management, and eventsAssisted HR with conducting final candidate interviews; contacted new hires to ensure they were up-to-date with training; documented progress; maintained and updated organizational charts for 7 departments with 160 employeesServed as back up to the Senior Administrative Assistant for the Deputy General Counsel Managed the internal/external communications including email distribution lists (10), highly confidential reports, summaries, chronological records, password-protected documents, and corporate membership subscriptions; tracked HUD new housing laws and regulations alertsServed as Database Manager for 6 publications Spearheaded 8 internal and external annual training sessions; recognized as a “Super User” for providing standard technical support and training users (200 attorneys/paralegals)Monitored shared network drives for use and interaction with Raiser’s Edge to ensure integrity, ease of use, and accuracy of data Oversaw formulation, execution and analysis of the monthly budget, corporate sponsors and memberships, and administrative expensesSuccessfully created an integrated HR system which maintains current profile information for 300 members Developed SharePoint site from initiation to implementation; managed two-three sites browsed by 1,500 users Show less

Provided operational support to senior management officers: EVP, COO, CFO, and SVP; prioritized daily tasks for each officerDeveloped best practices, templates, and task reminders to coordinate services and deliverables for meetings Managed office supplies, computer equipment, and peripherals for the departmentPlanned logistics and managed budgets for key department events, cross-divisional activities, three-four conferences annually (350 staff members)Prepared briefings for… Show more Provided operational support to senior management officers: EVP, COO, CFO, and SVP; prioritized daily tasks for each officerDeveloped best practices, templates, and task reminders to coordinate services and deliverables for meetings Managed office supplies, computer equipment, and peripherals for the departmentPlanned logistics and managed budgets for key department events, cross-divisional activities, three-four conferences annually (350 staff members)Prepared briefings for executive officer Created weekly reports using subscription-based periodicals; distributed reports to 27 officers and directors; entered updates in Mortgage-Back Securities (MBS) and Commercial Mortgage-Backed Securities (CMBS) portfolios Administered the budget planning process for six units; collected budget projections and monitored monthly accruals; managed payment on big-ticket invoices up to $23M; utilized pivot tables to track budgetary outliers, obligations, and resources for reporting; collaborated with senior officers to comprise estimates and recommendations for budget forecastsLiaised with HR on tracking onboard new employees, contractors, headcount requests/changes and other activities Served on a team (14) that provided a walk-through analysis of a Bond Credit Enhancement transaction to business partners; developed best practices and revised transactional outliers; identified gaps in procedures and analyzed matrices to note inconsistencies Show less