Eric Hollis Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

Employees First has created a revolutionary offering in the employer benefits space. Through a transparent model, we put dollars back into benefits that elevate employees’ overall wellbeing. In an era where rising costs of healthcare benefits have essentially countered annual raises, our solution couldn't come at a better time. When it matters more than ever, we put employees first.

Mclean, Virginia, Us

I manage the design and development of data center and infrastructure architectures, strategies, designs, product and technology selections, and capacity management. I operate as a Subject Matter Expert on complex initiatives, and control decisions on in-depth or ambiguous IT architecture issues. I consult users and stakeholders on necessary requirements, assess feasibility, and develop technical solutions according to users’ specifications. Ensure successful implementation of proposed improvements, and monitor to confirm improved efficiency. I coordinate efforts with various business and technology disciplines to develop the strategic direction for enterprise technology, and provide expertise on contextual knowledge of the business model. I utilize industry best practices, enterprise reference architectures, and reusable patterns that align with Virtustream’s architectural blueprint. Designed architecture based on Dell server platform – Installed a server platform based on Dell’s infrastructure. Integrated new network with current network design in the existing data centers. Led a team of engineers tasked with deploying infrastructure to support this effort, resulting in a new service offering for Virtustream, driving an additional revenue stream.Architecture review of Storage Area Network - Developed a collaborative process to isolate the root cause of performance issues related to storage array performance. Documented proposed corrective actions, and recommended close monitoring suggested changes. Significantly reduced customer outages and increased Virtustream’s operational uptime.Root Cause Analysis (RCA) - Developed a RCA process to accomplish fault isolation, documented, and corrected issues for impacted customers. Identified performance issues experienced by clients; isolated and corrected issues, and created protocols to prevent reoccurrence.

Round Rock, Texas, Us

I designed, developed, and implemented solutions pertaining to VMware functionality within the EMC Core Technologies business unit. I operated as technical liaison between executives and technical groups, ensuring routine updates for project status, and approval for proposed out-of-scope changes that might cause potential delays in project delivery. I collaborated with various business units to provide virtualization expertise and articulate viable technical solutions. Automated tools for rapid provisioning - Designed, wrote, coded, and supported automation system to create test, training, and lab environments, resulting in an 80% reduction in overall deployment time. Training – Developed field facing technical content providing Systems Engineers with hands-on experience with Data Protection Solutions. Developed training environments for hundreds of students, including the supporting lab guides. Training adopted as the bases for expert-level certification for EMC Data Protection Systems Engineers. Hands-on Lab Support for Vendor Events (EMC world) – Administered and supported environments used to host hands-on labs for 15 different Data Protection Solutions. Designed, provisioned, and created templates of the environments on-demand. Drafted and distributed documentation of lab guides and troubleshooting results as needed.

Richardson, Texas, Us

I oversaw processes pertaining to the software development lifecycle, producing innovative solutions to exceed stakeholder expectations according to requirements and specifications. I collaborated with cross-functional project teams to execute project plans and ensure on time completion of project deliverables. An integral contributor in the development and execution of plans to achieve short- and long-range goals and objectives. I troubleshot, debugged, and upgraded existing systems, deployed programs, oversaw user testing and feedback, documented and maintained system functionality. Developed, implemented and create a Reference Architecture for VMware’s Always On Desktop for the Healthcare Vertical.

Round Rock, Texas, Us

I consulted with clients to assess their current environment and identified areas for possible improvement. Designed, built, and managed scalable, flexible, and secure information infrastructures. I developed solutions to aid clients in storing, managing, and protecting information ensuring data is searchable, accessible, shareable, and actionable.

Provide expertise to sales account managers and working with account managers to focus corporate resources and help close business. Use knowledge of technology, products, processes, and consultative sales skills to educate customers on the value of storage infrastructure and management and staying abreast of industry trends through professional associations, trade journals, networking, and associated training and seminars. Deliver the project plan and the detailed Statement of Work and Services Proposal content developed for the customer based upon system requirements and architecture. Articulate the full value of the Syscom Technologies Solutions and Services business to the customer, providing a single point of contact during the project for all aspects of the engagement; ensuring a strong and seamless relationship by maintaining communications about the project to the sales, customer and delivery personnel team.

Round Rock, Texas, Us

- Design and execute technical hardware and software training for Value Added Reseller (VAR) System Engineers.- Provide sales training to VAR sales staff.- Provide pre-sales support to VAR sales team to transform opportunities into new business.- Supply functional and technical expertise on EMC hardware, software and services.- Work with clients, technology team and sales force to design customer-needs-based solutions. - Provide post-sales support to implement proposed solution and meet customer’s needs.

- Provide pre-sales support to sales team to transform opportunities into new business.- Supply functional and technical expertise on StorageTek hardware, software and services.- Articulate value and financial benefits of StorageTek storage products and services to potential customers.- Work with clients, technology team and sales force to design customer-needs-based solutions. - Provide post-sales support to implement proposed solution and meet customer’s needs.

Alpharetta, Georgia, Us

- Provide pre-sales support to sales team to transform opportunities into new business.- Supply functional and technical expertise on EMC hardware, software and services.- Articulate value and financial benefits of EMC storage products and services to potential customers.- Work with clients, technology team and sales force to design customer-needs-based solutions. - Configure and document EMC software, hardware and service solutions to meet customer and sales objectives.- Provide post-sales support to implement proposed solution and meet customer’s needs.

Chicago, Il, Us

- Liaised between server operations resources, key users, other IT departments, local offices and end client constituencies to communicate server operations direction, plans and issues.- Utilized and applied technical skills and knowledge to augment staff as necessary, including hardware and software implementation and maintenance.- Managed existing decentralized Exchange 2000 / AD infrastructure (8 sites, 3600 users) with Linux SendMail front-ends and software application environments including Citrix XP, RightFax 7.0, IBM TSM and Lotus Notes.- Deployed server and storage hardware: Compaq / Dell servers; EMC / Compaq storage. - Designed, implemented and managed new Exchange 2000 / AD infrastructure.- Led, hired, and supervised server operations personnel (14 direct, 1 indirect report).- Worked closely with staff to manage day-to-day operations department activities. - Managed server operations projects and budgets to meet IT standards and financial guidelines.

Baltimore, Maryland, Us

- Provided technical needs assessment, systems analysis and design, proposal generation, solution selling, implementation, training and ongoing customer support. - Installed and supported server and client hardware, software and network appliances.- Designed and implemented Microsoft solutions (AD, Exchange 5.5 / 2000, SQL 7.0 / 2000, File / Print and Proxy).- Designed, implemented and maintained Internet security, including virtual private networking and managed firewall services.

- Acted as top sales engineer for sales teams during North American technology product launch.- Provided technical expertise, prepared proposal request responses, performed product demonstrations and supported trade shows and seminars.- Offered post-sales expertise to clients regarding installation and configuration of the product.

- Provided technical expertise to close business for major corporate sales like AT&T, Lucent Technologies, Hyatt Hotels, Prudential, Novell, and Fujitsu.- Supervised thirty employees and evaluated top three managers to maintain less than 2% departmental employee turnover.

Dahlonega, Ga, Us

- Provided pre- and post-sales and technical support to customers.- Developed software, website and network infrastructure.

Baltimore, Md, Us

- Provided technical hardware / software support for users (500+ node DEC Pathworks network).

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Bs, Ifsm

Education record