Holly Bodsworth Email & Phone Number

Buckley, Wales, United Kingdom

St Asaph

• Built rapport with existing customers• Identified new key lines which would be suitable for the customers’ business• Accurate input of customer orders• Range of Admin/Account management including invoicing, despatch of statements, debt chasing• Liasing with Distribution centre and Supply Chain re stock levels and forcasting• Managing workload and prioritising tasks• Targeting lapsed accounts who had not bought our products• Responding to new enquiries promptly via phone/email• Customer Service• Completing non conformance reports and resolving where necessary• Taking customer payments via Sagepay System• Aid in the development of new CRM system (suggestions for how system could work better for the sales department)

Chester

• Responding to enquiries made online for Private health Care / Life Assurance• Compliance with FCA regulations• Showing empathy to the customer and listening to their reasoning for making the enquiry• Creating quotes and sending in a timely manner• Following up on quotes• Ensuring all information input is correct

Deeside

• Accurate input of customer orders whilst on calls• Building and maintaining relationships with current and new customers• Upselling and cross selling products• Identifying new products which may be suitable for customer and their business• Customer Service• Completing daily call schedule• Achieving KPI’s

Bachelor Of Arts - Ba, Fine Art, 2:2

A Levels, English Language And Literature, General, Bb, B, C

Gcse'S, Mix, 9X A-B