Holly Bonnardel Email and Phone Number

Licensed Marriage and Family Therapist Associate

- A full-time teacher responsible for teaching private and group classes of up to 13 students, between the ages 4-60 years- Prepare students for official language exams (Cambridge, Oxford, KET, PET, etc.)- Prepare and plan classes for a wide range of language ability (A1-C2)- Assess ability, skills and progress of each individual student and write detailed, quarterly reports

Barista and waitress at small, Australian-themed cafe

- Oversee the daily operations of the Gondola Photos and Luge Photos team; recruiting, managing and training staff- Ensure photo teams meet and exceed daily and monthly sales targets, in addition to individual targets- Communication of all issues or changes between staff members and management- Assist and lead bi-weekly staff meetings- Take high-quality photos of guests quickly and efficiently in a fast-paced environment- Sell and up-sell photo packs

- Assist up to 5000+ guests per day (during peak season) with the highest standard of customer service at a high end touristic experience- Organize swelling queues at the top and bottom terminal of the gondola- Sell and up-sell Skyline products and sightseeing products from other companies in the Otago area- Extensive knowledge of attractions and adventure tourism products in the surrounding areas for the purpose of exceeding sales targets

- Initiate individual internal transfer cases submitted by hiring teams.- Evaluate compensation packages for each internal transfer and make recommendations as required.- Partner with compensation teams, HR managers, and hiring managers during the exception process to determine compensation adjustments.- Create offer letters and extend to internal candidates via ticketing.- Train and mentor new team members on standard processes.

- Provide individual status updates and feedback on background checks and background check questions.- Manage incoming trouble tickets and determine action required; including correspondence with internal and external partners, and trouble-shooting issues using PeopleSoft, iCIMS and Taleo for additional information.- Report system errors, including integration errors via excel to team specialist.- Assess individual candidate type and job type to manually initiate domestic and international background check packages with outside vendor.- Assist with confidential and special projects as assigned.

● Provided project support for Human Resources, Sales & Marketing, and Product Support departments● Researched Washington State’s Commute Trip Reduction (CTR) Law which included meeting with Transportation Specialists at Community Transit, developing corporate and employee presentation of B/E’s responsibilities as an employer to meet state requirements and presented findings and options to local leadership● Assisted in the recruiting process which included scheduling interviews, contacting 3rd party vendors and utilizing LinkedIn Recruiter messages and college job boards to contact viable candidates● Created and designed an on-line relocation packet to email to all new employees moving to Washington State. This packet aids employees and their families in becoming more familiar with the local area such as housing, utilities, schools, recreation, state laws, etc. ● Formatted Boeing Installation Training documents and revised customer proposal packets for Director of Marketing & Product Support● Assisted Human Resources in departmental audits, scheduling safety trainings, building evacuation plan, and conducted New Hire Orientation facility tours● Developed OSHA Safety Audit Checklist for building, including manufacturing area

● Became experienced in the use of the cash register software while handling money ● Utilized customer service skills in almost all daily situations● Succeeded as a knowledgeable sales associate and built strong customer relationships ● Worked independently to find lists of specific items on the retail floor via customer orders● Used attention to detail to detect flaws on items before being shipped to customers