Continuously improving monthly reporting process across Manager Excellence Data to ensure data quality and reduce dependencies on reports that contained known errors. This allowed data-driven decision making for the department.Own monthly New Manager Orientation sessions including: creating datasets, facilitating 3 hours of content to over 200 managers each month, and following up to incorporate feedback to future sessions. 99% of attendees indicate they would recommend the session to other new managers.Lead facilitator and program owner for Accelerating Cohesive Teams to enable new-to-firm executive directors assimilate and gain trust & engagement with their teams more quickly.Craft bi-weekly micro-learning emails that are sent to over 15,000 managers with links to tools and resources to support them in their management journey.Create and lead employee engagement activities across the Plano Technology Center campus to encourage collaboration between team members and highlight the benefits of return to the office.Building strong champion networks across our Lines of Business to allow them to bring Manager Excellence concepts to life for their specific groups and to fill gaps that may exist between teams.

Serve as Co-Chair for Women Influencing & Impacting Toyota’s Plano Chapter, planning all on-campus events to inspire and connect over 1,000 members.Support the development and alignment of strategies among Social Innovation sub-functions (including DEI & CSR), based on insights.Provide consulting services for the department in research design/execution, data analysis & program evaluation.Measure the business and social impact of projects by using a variety of methodologies.Manage & evaluate multiple external vendors.Developed collaboration activities to help break down department silos.Launched pulse survey and focus groups to enable team members to give feedback to the leadership team.

Managed the morale survey activity for all 40,000+ team members across North America.Develop engagement measurement strategy including investigating new tools and approaches to help drive a positive team member experience.Lead Weekly Connection meetings for Plano campus to provide transparent communication and introduce team members to various aspects of One Toyota.Assisted with various communications including HR Leadership presentations, corporate communications invitations and events, including the Global New Year’s Address featuring Akio Toyoda.

Assisted with implementation of Cornerstone On Demand Learning Management System and Performance Management System.Spearheaded the annual associate survey for over 16,000 employees across the entire organization.Analyzed survey results data and reports findings to the business leaders.Supported the lines of business with action planning activities taken in response to survey results.Directed efforts for becoming a Best Place to Work including coordinating and completing application process.Developed more comprehensive Associate Discount program including vendor relationships, updating website, and resolving associate issues.Managed content for Internal Communications including digital monitors, email newsletters, and intranet.