Holly Dunlap Email and Phone Number

• Manages the creation, execution, and assessment of programs and services that align with the mission, vision, and values of the facility. • Works closely with the Center for Applied Research in Dementia (CARD) and Monarch Pathways to earn Bronze, Silver, and Gold Montessori Benchmarks. Achieving the first gold level facility in the state of Ohio. • Provides training and mentorship to nine employees, successfully guiding them to credentialed internal Montessori trainers.• Facilitates training sessions on the Montessori philosophy for existing and newly hired staff. • Develop and presents on-going in service/educational trainings related to the Montessori Inspired Lifestyle and philosophy for all departments throughout the year, • Implemented Responsive Behavior Inquiries with staff, achieving a 50% reduction in resident behaviors through the application of the Montessori approach.• Initiated morning huddles and Thursday afternoon staff meetings for all staff, designed as solution-focused forums to address and resolve facility-related challenges.• Emphasizes the Montessori-Inspired Lifestyle philosophy and values in all areas of work and leads by example. • Leads the community’s efforts in promoting, implementing, and maintaining cognitive ramps, including but not limited to resident, name tags and environmental visual cues. • Attends community events and PR related requests to educate prospective customers and the community about the benefits of Montessori Lifestyle philosophy.• Provides tours to members of the community and prospective residents when needed.

Responsible for insuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly mannerThorough knowledge of lease terms, specifications and all community policies.Knowledgeable of required telephone and sales techniques. Knowledgeable of current market conditions. Responsible of current rental rates, sizes, locations and all amenities of property.Knowledge of application information required, screening processes and policies regarding rentals. Responsible for proper maintenance of all resident and property filesEfficient and timely processing of all required administrative forms, reports and related information. Efficient handling of resident requests and complaints. Responsible for assisting manager in collection of delinquent rents.

Responsible for insuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly mannerThorough knowledge of lease terms, specifications and all community policies.Knowledgeable of required telephone and sales techniques. Knowledgeable of current market conditions. Responsible of current rental rates, sizes, locations and all amenities of property.Knowledge of application information required, screening processes and policies regarding rentals. Responsible for proper maintenance of all resident and property filesEfficient and timely processing of all required administrative forms, reports and related information. Efficient handling of resident requests and complaints. Responsible for assisting manager in collection of delinquent rents.

Responsible for insuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly mannerThorough knowledge of lease terms, specifications and all community policies.Knowledgeable of required telephone and sales techniques. Knowledgeable of current market conditions. Responsible of current rental rates, sizes, locations and all amenities of property.Knowledge of application information required, screening processes and policies regarding rentals. Responsible for proper maintenance of all resident and property filesEfficient and timely processing of all required administrative forms, reports and related information. Efficient handling of resident requests and complaints. Responsible for assisting manager in collection of delinquent rents.

Responded to email and fax inquiries, drafted correspondence and managed appointments for office of 30+ employees.Completed research, reporting, information management, and marketing support activities within demanding time frames.Processed monthly expense reports reflecting supporting documents and budget code index.

Responsible for translating a writer’s ideas into a full-blown character with a unique set of gestures, accent, body language, movement and even trademark dialogues. This can be done on stage, radio, television, video or motion picture productions to entertain, instruct or inform an audience. Depending on the script, an actress must interpret comic or drama roles through hours of rehearsing, training and studying real-life people.