Holly Erickson, Pharm.D. Email and Phone Number

Responsible for all pharmacy management duties which include:Supervising a staff of 10-12 employees.All scheduling of staff.Hiring of all new technicians, interns, or clerks.All training of new and existing staff members.All yearly reviews and merit raise determinations for staff.Overseeing and evaluating internships of pharmacy and technician students.Weekly payroll entry and budget oversight.Inventory oversight, which includes CII order placement, assuring that recalls are processed immediately, outdates are pulled regularly, returns are processed, and inventory levels are maintained at an adequate level.Ensuring all tasks that are assigned to my store are completed.Addressing all patient concerns, issues, or any complaints.Preparing pharmacy for Medicare Accreditation in order to be able to fill for Medicare Part B. Local Advertising needs, which includes handling sales calls.Overseeing security of the pharmacy.Oversight of the ND Drug Repository Program at the pharmacy.Coordinating any improvements or updating of fixtures and hardware in the store.Responsible for overseeing all daily retail pharmacy operations which include:Data entry, processing, filling, and verifying all new and refilled prescriptions.Counseling of patients and answering any of their questions or concerns on medications. Administering immunizations.Reviewing all medication interactions and working to clear them up by communicating with healthcare providers to clarify or change therapies.Troubleshooting insurance rejects or working with the providers to obtain prior authorizations from the patient’s insurance.Completing Medication Therapy Management sessions, About the Patient Diabetes sessions, and Pain Management sessions with patients.Handling and filing daily paperwork and processing the daily deposits.

Responsible for overseeing the OPUS 14 day delivery systems daily operations, which included:Verified medications for patients living in long term care facilities.Supervised multiple technicians within the OPUS section of the facility.Oversaw prepacking of medications into the delivery system and verified they all contained the correct medication and labeling requirements.Coordinated steps to assure multiple homes got checked-in, filled, verified, corrected, and packed up to be shipped out by deadlines. Consultant Pharmacist for Friendship Inc. homes in Fargo. Every 3 months reviewed patient charts and made recommendations to providers if necessary.Reviewed labs and made sure they were up to date according to the medications the patient was on.

Responsible for the overseeing daily pharmacy operations, which included:Supervising up to 3 technicians at one time. Processing and verification of new prescriptions, as well as refillsDoctor calls, assisting them with patient care and clearing up any interactions.Counseling of the patients.