Holly Castillo Email and Phone Number
Holly Castillo work email
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Holly Castillo personal email
I am an accomplished insurance professional with extensive experience providing the leadership and support needed to drive the achievement of organizational insurance-related goals and objectives. I am skilled at leading the successful completion of the claims process, combining claims management best practices with exceptional customer service to deliver positive results within strict guidelines. In addition, I am able to develop and maintain strong relationships with business partners and claim stakeholders through open lines of communication and the level of support delivered. I am continually recognized for the ability to deliver impactful results while working in fast-paced, dynamic business environments. Areas of Expertise Include:• Business Solutions • Insurance Leadership • Service Excellence• Detailed Investigations • Account Management • Documentation & Reporting• Property & Casualty Insurance • Claims Management Best Practices • Negotiations• Commercial & Personal Property Loss • Strategy & Execution • Stakeholder Communication• Vendor Relations • Content Related Claims • Problem Resolution
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Large Loss AdjusterAllstate Aug 2023 - Present -
Claims AdjusterFarmers Insurance Dec 2021 - Nov 2022Colorado, United States -
Claims AdjusterAmerican Claims Management Oct 2020 - Sep 2021Denver Metropolitan Area• Serve in an adjuster role, delivering exceptional levels of service while handling claims for Extra Space Storage.• Manage claims valued anywhere from $100 to $10,000 from start to finish, determining how much the company should pay for the loss in a timely, professional manner.• Perform interviews of the claimant and witness, inspect property, and conduct additional research as needed to make the appropriate recommendations and solutions. -
Sales SpecialistGlobus Family Of Brands Aug 2019 - Oct 2020Littleton, Co• Create overall customer satisfaction by delivering exceptional levels of service to direct customers, educating, consulting, and helping them transform their travel dreams into their vacation realities. • Deliver results that meet and exceed defined through a consultative sales approach to selling travel packages and up-selling products.• Ensure that customers receive accurate, timely, and quality information regarding the products provided to maintain their levels of satisfaction.• Leverage in-depth knowledge of key differences, mail campaigns, and products in addition to destination expertise to answer a wide range of customer inquiries.• Maintain strong professional business relationships with customers to drive increases in satisfaction, loyalty, and referral business. • Work in collaboration with internal business partners to ensure the needs of the customers are continually met. -
Account ManagerPhoenix Loss Control, Inc. Nov 2016 - Oct 2018Littleton, Co• Manage the collection of funds for utility lines hit by a wide-range of damagers, managing a claim load of 500 claims at any given time. • Lead in terms of invoicing, follow-up and skip-tracing while maintaining open lines of communication with insurance agents and attorneys. -
Account ManagerCapital Roofing And Restoration Feb 2015 - 2016Denver, Co• Collected funds for outstanding jobs anywhere from 1 to 24 months including the management of invoicing, supplementing files and mortgage paperwork while maintaining open lines of communication with customers. • Completed a variety of tasks including assessing new salesmen and coordinating new hire paperwork.
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Adjuster Contents Claim RepTravelers Apr 2010 - Feb 2015Greenwood Village Co• Correctly managed 1st party property content claims including commercial and personal property losses with both medium to high severity, handling as many as 20 to 30 claims simultaneously. • Completed detailed field inspections, scoping the exact loss using Xactimate, reviewed/determined coverage, setting reserves and keeping the claim on diary from start to successful completion. • Worked in collaboration with vendors regarding the work to be completed, successfully negotiating the lowest prices possible. • Settled claims in a timely, professional manner, providing exceptional levels of customer service while working with claimants, agents, restoration companies and investigators to maintain the levels of satisfaction and loyalty • Assisted other claims adjusters with the 6-state territory, training newer adjusters as needed to drive increases in both individual and team performance.
Holly Castillo Skills
Holly Castillo Education Details
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Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Holly Castillo
What company does Holly Castillo work for?
Holly Castillo works for Allstate
What is Holly Castillo's role at the current company?
Holly Castillo's current role is Personal Property Claims Adjuster.
What is Holly Castillo's email address?
Holly Castillo's email address is ho****@****nce.com
What schools did Holly Castillo attend?
Holly Castillo attended University Of Northern Colorado.
What skills is Holly Castillo known for?
Holly Castillo has skills like Leadership, Team Building, Property Claims, Insurance, Account Management, Claim Investigation, Property Damage, Strategic Planning, Claim, Underwriting, Workers Compensation, Customer Service.
Who are Holly Castillo's colleagues?
Holly Castillo's colleagues are Rebecca Pullen, Lena Schultz, Michelle Hopkins, Elizabeth Hebert, Cpcu, Ains, Ronald Pittard, Justus Lewis, Amber Younker.
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Holly Castillo
Cs Cx Manager With 5+ Years Experience. Fluent In American Sign Language And Deaf Studies.Miami-Fort Lauderdale Area -
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