• Greet guests and respond in a friendly and efficient manner.• Check for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations. • Mix and garnish beverages according to recipe and portion control standards for both the bar & restaurant. • Build a rapport with both returning and first-time guests, while making recommendations. • Collect and process payments (cash, credit card, gift card) from guests using the POS System. • Respond professionally to difficult customer service situations, as needed. • Stock and maintain the bar area, as well as ensuring product quality of beverage-related perishables. • Facilitate training with new employees for both the bar & restaurant.

Catering Responsibilities:• Met with potential clients to capture event requirements, then created and presented a written proposal based on those requirements. • Collaborated with local Vendors as needed. • Managed all aspects of the catering operation for events, including timeline coordination, staff management, and on-site execution, to ensure seamless service. • Facilitated a team culture vigilant about maintaining high standards of hygiene and safety in food handling, preparing, and storage. • Fostered a cohesive team culture with the ability to triage concerns & solicit feedback in a timely professional manner. Store Responsibilities:• Managed day-to-day execution of operations while assisting with function planning, tracking, and documentation.• Led team of 10+ to optimize budgets and achieve sales, expenses, productivity, and profit goals year over year.• Fostered an open-door policy which encouraged interaction, discussion, and ideas to improve overall work environment and productivity.• Optimized market positioning by driving social media and marketing campaigns to boost awareness and engagement.