Holly Johnson Email & Phone Number

England, United Kingdom

Wednesbury, England, United Kingdom

Kingswinford, England, United Kingdom

Birmingham, England, United Kingdom

Birmingham, England, United Kingdom

Rugeley

To provide an efficient and effective support service to the sales team, whilst acting as a communication link between the sales team and the hire desk.

Wednesbury

• First point of contact for new and existing customers.• Order processing, attention to detail. Checking accuracy of order/customer details & clarifying before processing an order.• Liaising with customers during the order and delivery process, infoming them of any changes to manage expectations.• Check customer credit limit with credit control.• Estimating, obtaining cost for suppliers, working out margins.• Liaising with manufacturing to check lead times and stock availability.• Liaising with relevant transport departments, regarding delivery plans and any amendments or special requirements needed• Purchasing, placing order with suppliers and chasing up deliveries and POD’s

Merry Hill

• Advising customers face to face and dealing with any problems or queries they may have• Merchandising and POS design• Accepting and checking off deliveries for new stock• Carrying out various administrative duties

Birmingham, United Kingdom

• Main point of contact for several account holders during their order placement/process• Manually inputting orders, as well as extracting relevant information from external systems• Liaising with customers during the order and delivery process to ensure expectations are met and specific requirements are adhered to • Sales report completion • Accurately managing own time frames in relation to orders • New release analysis and release schedule maintenance. Obtaining the most up to date information direct from the publishers. • Problem solving, working to address potential issues and ensuring mechanisms are put in place, to ensure all are met for each of the retail partners • General administrative duties• Order processing • Stock reporting