Holly Mayberry Email and Phone Number

• Interview patients to obtain medical information and measure their vital signs, weight, and height• Record patient’s medical history, vital statistics and information such as test results in medical records • Answer and responds to all phone calls and triages appropriately and resolve issues accordingly the same day • Surgical scheduling to include patient education, coordination of preoperative history and physical testing, therapy, and pre/post-operative appointments • Manages/maintains assigned physician’s office, clinic, surgery and personal appointments and communicates this with the physician on a daily basis• Responsible for mail daily, verifying that all necessary patient information is scanned appropriately within the electronic medical record system• Assemble injections and have equipment ready for assigned physician• Communicate effectively with staff to ensure orders, appointments, labs, and procedures have been taken care of and are ready in a timely manner• Manages Doctor outlook calendar and schedules medical representatives and attorney meetings

• Proven ability to give positive customer service to patients and clients• Working with various software programs including Greenway, Athena, and Prime Clinical• Corresponding appointment times with Doctors and Patients• Obtain information to carry out registration and pre-registration of patients• Verify patient's insurance eligibility schedule and confirm patient appointments• Handling medical billing and claims• Maintaining medical records• Proven record of verifying all information and existing charts with patients

• Provide executive administrative support by conducting research, preparing reports, handling information requests• Performing support functions such as preparing correspondence, receiving visitors• Assists secretary with typing letters and reports and distributing mail• Documenting files into database system• Distributes memos and correspondence to sworn personnel• Develop worksheets, prepares correspondence and develops presentations• answer telephone calls from State personnel, the general public, insurance companies, and legal firms• maintain confidentiality at all times• use Microsoft office and all Windows operating systems along with State Police database system, Mapper and Anzio CAD.