In my role as a Customer Success Consultant at Intuition, I played a crucial part in driving business initiatives and ensuring client success. I provided valuable support to our clients with product onboarding, reporting, and updates, with a primary focus on account growth and retention. Additionally, I excelled in coordinating large-scale international workshops, overseeing all aspects from concept to delivery, and delivering comprehensive quality and performance reporting.

As a Food Technologist at Pacific Flavours, I managed a high volume of client briefs, meeting diverse stakeholder expectations and regulatory requirements, resulting in successful product launches. I provided valuable guidance to clients of varying sizes and conducted competitive analyses to ensure cost-efficiency and quality. My contribution to enhancing on-site quality systems and achieving FSSC 22000 certification underscores my commitment to maintaining high-quality standards.

As a Sales and Purchasing Coordinator at Pacific Flavours, I effectively managed perishable stock for over 100 customers, ensuring timely deliveries and compliance with specifications. I optimized stock availability, minimized inactive inventory, and achieved a 100% production rate even during challenging circumstances. I excelled in a collaborative B2B environment, coordinating among diverse teams and stakeholders with a focus on customer satisfaction and operational efficiency.

I led the creation of an innovative, plant-based frozen product range, ensuring alignment with stakeholder expectations on costings, profit margins, product quality, and market feasibility. I conducted market research, leveraged sensory consultations, and revamped processing methods for consistent and improved product properties. Additionally, I established and nurtured strong supplier relationships.

I handled diverse responsibilities including product flavoring, financial feasibility analysis, internal auditing, and regulatory compliance for national and international markets. I managed formal documentation such as GMP agreements, certifications, SOPs, and quality reviews, ensuring compliance in a certified environment.

I excelled in meeting daily targets, delegating roles, liaising with companies, producing weekly reports, and handling cash while supporting the team. Working with customers from diverse backgrounds enhanced my communication and teamwork skills. I mediated conflicts, resolved problems, ensured customer satisfaction, and maintained a cheerful and enthusiastic attitude.

I worked at a food-grade manufacturing site, meticulously adhering to rigorous health and safety protocols. My role involved maintaining consistent, high-quality product standards during grading, while consistently achieving daily production targets. I also excelled in Quality Assurance, conducting frequent product checks, meticulous record-keeping, and preparing product samples for in-depth analysis.

I supervised a team of boysenberry pickers, providing feedback and recording weights for contract PAYE. I effectively communicated with and motivated a diverse team, maintaining a safe and efficient working environment. Additionally, I directly liaised with owners to fulfill customer orders and personally ensured daily targets were consistently met. My responsibilities also included harvesting, maintaining product quality, grading, and packing to meet high presentation standards for customers.

During my high school years, I held diverse positions across different companies, where I cultivated essential skills that continue to shape my work ethic. These skills encompass meeting deadlines, goal achievement, performing under pressure, taking initiative, collaborating effectively, and demonstrating flexibility and adaptability.Many of these roles prominently featured customer service, further enhancing my ability to resolve customer complaints, maintain a positive demeanor in all… Show more During my high school years, I held diverse positions across different companies, where I cultivated essential skills that continue to shape my work ethic. These skills encompass meeting deadlines, goal achievement, performing under pressure, taking initiative, collaborating effectively, and demonstrating flexibility and adaptability.Many of these roles prominently featured customer service, further enhancing my ability to resolve customer complaints, maintain a positive demeanor in all situations, handle financial responsibilities, adhere to food hygiene protocols, and quickly adapt to various computer systems. I also developed a knack for managing changing shifts and routines. These experiences have molded me into a versatile and adaptable professional. Show less