I oversee the internal practices and running of the McGrath Foundation via Annual General Meetings.

I liaised with patients, hospital personnel & clinical trial sponsor representatives, documented patient medical information, processed patient reimbursement applications, and partook in the handling and shipping of participant biological samples. I also implemented a unit-wide clinical trial equipment tracking and management system under the SKILLED Internship Process Improvement Project.

I organised appointments and procedures up to six months in advance for six clinics and two hospitals across Melbourne and regional Victoria, liaising with patients and practitioners. I processed patient medical information and Medicare/health fund claims, maintained clinic upkeep and inventory of office and medical consumables, and acted as the primary point of contact for training and guiding colleagues through employment responsibilities.

I managed general customer service and front-of-house demands, maintained store inventory and assisted in the general upkeep of the store.

Alongside three other convenors, I contacted companies and institutes to organise partnered events, and coordinated charity initiatives for 200+ students within St Hilda's College. Our main initiatives were fortnightly blood drives garnering 100+ donations, and several fundraising events which collectively raised over $23,000 for the Sony Foundation, McGrath Foundation and Black Dog Institute.

I worked in a team of 20 O-Week Leaders, to be a role model to 110 incoming first-year students starting at St Hilda's College. I helped organise and coordinate 9 days of initiative events that aimed to create a positive, safe and welcoming environment for incoming students.

I managed general customer service and front-of-house demands, maintained store inventory, and processed customer deliveries and stock requests.