Holly Melone
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Holly Melone Email & Phone Number

Senior Technical Writer - Knowledge Manager - Content Strategist at Flexera
Location: Greater Tampa Bay Area, United States, United States 9 work roles 3 schools
1 work email found @twncorp.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email h****@twncorp.com
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Current company
Flexera
Role
Senior Technical Writer - Knowledge Manager - Content Strategist
Location
Greater Tampa Bay Area, United States, United States
Company size
518 employees

Who is Holly Melone? Overview

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Quick answer

Holly Melone is listed as Senior Technical Writer - Knowledge Manager - Content Strategist at Flexera, a company with 518 employees, based in Greater Tampa Bay Area, United States, United States. AeroLeads shows a work email signal at twncorp.com and a matched LinkedIn profile for Holly Melone.

Holly Melone previously worked as Grammarly Ambassador at Grammarly and Technical Writer at Flexera. Holly Melone holds Master Of Arts - Ma, Technical Communication from University Of Central Florida.

Company email context

Email format at Flexera

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{first_initial}{last}@twncorp.com
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AeroLeads found 1 current-domain work email signal for Holly Melone. Compare company email patterns before reaching out.

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Profile bio

About Holly Melone

Tech nerd with a passion for all things communications, design, and content strategy! My specialties are technical writing and instructional design. I take complex concepts and serve them up as palatable, easily-digestible bytes of knowledge for my audience.I have over nine years of experience in technical writing, training, and instructional design, including leadership roles in these fields, with a lifelong career focus on customer and user experience.I create for users. If a user fails – it’s bad design.• Creative and tech-savvy writer who excels in designing communications for any audience.• Experienced with diverse media presentations, including digital and print documents, video, GIFs, and web content.• Passionate about content strategy and ensuring that every piece of content serves a clear purpose and meets user needs.

Listed skills include Leadership, Customer Experience, Sharepoint Designer, Love Of Learning, and 46 others.

Current workplace

Holly Melone's current company

Company context helps verify the profile and gives searchers a useful next step.

Flexera
Flexera
Senior Technical Writer - Knowledge Manager - Content Strategist
Florida, United States
Website
grammarly.com
Employees
518
AeroLeads page
Company profile
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9 roles

Holly Melone work experience

A career timeline built from the work history available for this profile.

Senior Technical Writer - Knowledge Manager - Content Strategist

Flexera

Florida, United States

Grammarly Ambassador

Current
Grammarly

As part of The Grammarly Collective, a brand ambassador program for professionals passionate about communication and using Grammarly, my goal is to empower individuals and organizations to express their ideas confidently and clearly using helpful AI tools.

Nov 2024 - Present

Technical Writer

Current
Flexera

Design, review, and edit technical content for customers and partners. Establish and manage content strategy for Flexera's post-sales content, including knowledge articles, guides, FAQs, training content, blogs, and newsletters. Establish content governance policies and manage content lifecycle. Create and manage post-sales style guide. Work with various.

May 2022 - Present

Training And Quality Manager/Lead Technical Writer/Lead Software Qa

Twn Communications

United States

Managed the Training & Quality department, technical writing team, and software QA team. Created and managed developer documentation for internal software projects. Collaborated with subject-matter experts to design, update, and manage company-wide SOPs and customer-facing technical documentation. Led organization's process analysis and improvement..

Jul 2015 - May 2022

Technical Support Supervisor

Twn Communications

Tampa, Florida, United States

Responsible for leading the technical support team by conducting agent training and coaching to improve their skills and call stats. Acted as the department's help desk subject-matter expert, quickly responding to staff inquiries on technical and procedural matters. First point of contact for resolving difficult customer escalations. Created a pleasant and.

Dec 2014 - Jul 2015

Senior Technical Support Engineer

Twn Communications

Senior member of the technical support team. Responsible for diagnosing and resolving escalated technical issues. Resolved issues with high-speed internet, DSL, dial-up, email, and VoIP. First point of contact for all sensitive customer escalations and complex VIP support. Provided remote assistance to field technicians and 24/7 on-call support to.

Nov 2013 - Dec 2014

Technical Support Engineer

Twn Communications

Created a pleasing and informative customer service experience in an inbound/outbound call center environment. Assisted with account and billing inquiries, and provided tier 1 technical support for high-speed internet, DSL, dial-up, email, VoIP, and long distance telephone services. Chosen as lead training assistant for all new employees due to excellent.

Jul 2013 - Mar 2014

Sales Trainer & Instructional Designer

Premier Insurance Benefits

Clearwater, FL

Trained and coached sales agents to achieve maximum sales goals and adhere to company procedures. Designed training materials for new hires and refresher courses including presentations, training manuals, assessments, FAQs, and instructional videos. Responsible for reporting sales stats and creating employee improvement goals. Chosen to be lead trainer of.

Jun 2012 - Jul 2013

Lead Generation Specialist

Premier Insurance Benefits

Responsible for generating strong, promising BTB health insurance sales leads to ensure maximum profitability for the company while giving the customer a positive and professional experience. Established positive rapport with small business clients and performed candidate qualification. Exceeded call volume of over 250 calls per day. Performed data entry.

Jan 2012 - Jun 2012
Team & coworkers

Colleagues at Flexera

Other employees you can reach at grammarly.com. View company contacts for 518 employees →

NP Nataliia Petlina Nataliia Petlina Colleague at Flexera Ukraine, Ukraine View → KC Kate Cousino Kate Cousino Colleague at Flexera Leeds And The Thousand Islands, Ontario, Canada, Canada View → DC Debra Campbell Debra Campbell Colleague at Flexera Altamont, Tennessee, United States, United States View → MN Marcus Nero Marcus Nero Colleague at Flexera Brooklyn, New York, United States, United States View → EJ Emilio Jeremiah Emilio Jeremiah Colleague at Flexera Durban, KwaZulu-Natal, South Africa, South Africa View → PL Pavel Lukin Pavel Lukin Colleague at Flexera Ukraine, Ukraine View → VK Valery Kravchenko Valery Kravchenko Colleague at Flexera Kyiv, Kyiv City, Ukraine, Ukraine View → OK Olena Koval Olena Koval Colleague at Flexera Kyiv, Kyiv City, Ukraine, Ukraine View → JK Jackson Kelly Nichole Jackson Kelly Nichole Colleague at Flexera Spring Hill, Tennessee, United States, United States View → SG Samantha Gilbert Samantha Gilbert Colleague at Flexera Los Angeles, California, United States, United States View →
3 education records

Holly Melone education

Bachelor Of Arts - Ba, Technical Communication

University Of Central Florida

Activities and Societies: Minor in Technical Education and Industry Training

FAQ

Frequently asked questions about Holly Melone

Quick answers generated from the profile data available on this page.

What company does Holly Melone work for?

Holly Melone works for Flexera.

What is Holly Melone's role at Flexera?

Holly Melone is listed as Senior Technical Writer - Knowledge Manager - Content Strategist at Flexera.

What is Holly Melone's email address?

AeroLeads has found 1 work email signal at @twncorp.com for Holly Melone at Flexera.

Where is Holly Melone based?

Holly Melone is based in Greater Tampa Bay Area, United States, United States while working with Flexera.

What companies has Holly Melone worked for?

Holly Melone has worked for Flexera, Grammarly, Twn Communications, and Premier Insurance Benefits.

Who are Holly Melone's colleagues at Flexera?

Holly Melone's colleagues at Flexera include Nataliia Petlina, Kate Cousino, Debra Campbell, Marcus Nero, and Emilio Jeremiah.

How can I contact Holly Melone?

You can use AeroLeads to view verified contact signals for Holly Melone at Flexera, including work email, phone, and LinkedIn data when available.

What schools did Holly Melone attend?

Holly Melone holds Master Of Arts - Ma, Technical Communication from University Of Central Florida.

What skills is Holly Melone known for?

Holly Melone is listed with skills including Leadership, Customer Experience, Sharepoint Designer, Love Of Learning, Sharepoint, Content Management, Interviewing, and Google Sites.

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