Holly Messick Email & Phone Number

Durham, Nc, Us

Evaluated tutor qualifications and communicated with them directly to confirm experience.Reviewed individual client backgrounds to select and match the best possible tutor based on their learning needs.Created and worked on team-driven audits and projects to increase 40% efficiency in subject matter.Assisted with 50-60 inbound calls, text messages, and emails daily with navigating tutor concerns.Excelled in supporting a 40,000 tutor base with schedule assistance, technical and troubleshooting issues, rectifying discrepancies, quality control, and tutor- client relations.Experience working on both the International and Learning Differences teams to have a well-rounded approach to student needs.Experience matching international clients with US, Canadian, and UK tutors. Worked with clients residing in Canada, France, Japan, Russia, Egypt, Qatar, Australia, UK, China, Israel, Saudi Arabia, United Arab Emirates, India, and Germany.Proficient with Genesys Purecloud phone systems and Slack.

Implemented individualized academic instruction to fit each child’s needs.Incorporated curriculum based around Speech Therapy, Physical Therapy, and Occupational Therapy services.Experience with Autism, Apraxia, Down Syndrome, ADHD, Developmental Delays, Intellectual Delays, and Emotional Disorders.Observed and shadowed Occupational Therapy sessions 3 days a week.Aided non-speaking children utilizing alternative ways of communication such as beginner ASL, PECS, and AAC.

Charlotte, North Carolina Area

Structured services around speech and communication strategies, such as PECS and AAC.Integrated skills in specific domains of functioning, such as social skills, communication, academic and learning skills, motor dexterity, life skills Developed behavior plans with BCBA to establish goals and encourage independence.Utilized Catalyst for tracking daily data and recorded follow up session notes.

Charlotte, North Carolina Area

Developed strategies to assist higher support behavior intervention and emotional disorders.Knowledge of different communication skills working with non-speaking children.Utilized Catalyst for tracking daily data and recorded follow up session notes.

Worked with children from ages 2 months-12 years old during after-school programs.Excelled in child supervision, adhering to safety protocols, as well as activity planning and coordinating with lead teachers.Assisted in maintaining accurate records of children's attendance, activities, and developmental milestones to support ongoing assessments.Daily communication with parents for progress, health, behaviors, and any pertinent information.Utilized best practices in early childhood education through ongoing training and workshops, contributing to a culture of continuous improvement.

Maintained a positive and orderly classroom environment to ensure that students are following the school's rules and guidelines.Delivered pre-prepared lesson plans provided by the regular teacher or school administration.Oversaw students during class activities, transitions, breaks, and lunchtime.Communicated with the regular teacher, school administrators, and parents as necessary to provide updates on how the day went, including any challenges or successes.

Identified students in distress and provide immediate support, referring them to appropriate resources when necessary, such as counseling services or other specialized assistance.Served as a primary point of contact for students, offering personalized guidance and support to address academic, personal, and emotional challenges.Compiled and curated a repository of resources, both on-campus and in the community, to provide students with access to support services and opportunities.Prepared students with The Backpack Program, which is specifically designed for K-5 children. These children receive 8 meals, 6 healthy snacks, milk or juice and fresh produce (apples, oranges, sweet potatoes, etc.) every weekend.

Greensboro/Winston-Salem, North Carolina Area

Facilitated therapy for both in-clinic and home-based clients.Enriched independence with outings such as grocery shopping, bowling, or going to a restaurant and following strategies that promote self-sufficiency.Participated in the Special Olympics bowling team with clients to foster community inclusion.

Charlotte, North Carolina Area

Supported classroom teacher in preparing materials, setting up activities, and managing classroom routines.Engaged with students in both one-on-one and group settings, offering guidance, answering questions, and providing academic assistance when needed.Lead and facilitate small group activities under the guidance of the classroom teacher, helping students reinforce concepts and develop social skills.

Charlotte, North Carolina Area

Maintained a watchful and attentive presence over children to ensure their safety at all times during indoor and outdoor activities.Assisted in creating and implementing age-appropriate educational and recreational activities that promote learning, creativity, and social interaction.Supported meal and snack times, ensuring that children are provided with nutritious food in accordance with dietary guidelines. Assist with diaper changes, potty training, and handwashing routines.Helped children develop positive behavior patterns by setting clear boundaries, encouraging sharing, cooperation, and conflict resolution.Maintained open and effective communication with parents, guardians, and colleagues to provide updates on children's progress, behaviors, and any pertinent information.Collaborated with lead teachers to implement curriculum activities, adapting activities to cater to individual children's needs and learning styles.Adhered to safety protocols, including emergency procedures, first aid administration, and regular safety inspections of play areas and equipment.Assisted in maintaining accurate records of children's attendance, activities, and developmental milestones to support ongoing assessments.

Richmond, Virginia Area

Summer ambassador program. Social media management, networking, marketing, sales, and attending political conferences to represent the company.

Salisbury, North Carolina

Assisted in coordinating game day operations, including setting up press areas, distributing credentials, and providing necessary information to media personnel.Assisted with administrative tasks such as scheduling, communication with coaches and staff, and coordination of travel arrangements for teams.Ensured that all communication and activities adhere to NCAA or relevant sports organization rules and regulations.

Greensboro/Winston-Salem, North Carolina Area

Answered 30+ daily incoming calls promptly and courteously. Transferred calls to the appropriate individuals or departments and take accurate messages when necessary.Coordinated and managed appointments, meetings, and reservations. Received and distributed mail, packages, and faxes. Assisted with sending and receiving documents and correspondence as needed.Operated and managed office equipment, including phones, computers, and various specialized software used for administrative purposes.Maintained an organized schedule to ensure smooth operations and minimal conflicts.

B.A. Special Education & Elementary Education, Psychology Minor, Special Education And Teaching

High School