Holly Lewis Email and Phone Number

Various freelance and contract roles including:- Data Annotation: Performed precise inspection and categorization of data to enhance machine learning algorithms and improve artificial intelligence systems.- External Audits and Compliance Reports: Conducted thorough audits and prepared compliance reports to ensure adherence to regulatory standards in proctored educational environments.- Voting Officer for Elections Alberta: Facilitated the voting process by managing polling stations and ensuring a smooth, fair election procedure for voters.- Commercial Cleaning Services: Provided professional cleaning and maintenance services for commercial properties, ensuring a hygienic and presentable environment.- Home and Pet Care: Delivered reliable home and pet care services, including daily care routines and emergency assistance, to ensure the well-being of clients' homes and animals.

-Orchestrated streamlined email communication processes, ensuring efficient inbox organization and prioritization with a focus on maintaining a high level of professionalism-Demonstrated proficiency in strategic scheduling, orchestrating seamless coordination of appointments, meetings, and events-Led comprehensive social media management initiatives, overseeing content creation, scheduling, and engagement-Established and maintained meticulous record-keeping systems, optimizing document organization for accessibility and compliance

- Liaised with the Assistant Operations Manager to manage schedules, oversee reservations, and support marketing and packaging initiatives- Handled incoming reservation inquiries, ensured accurate booking records, processed client paperwork, and maintained clear customer accounts- Worked with hotel partners and concierges to market open spaces, develop new offerings, and manage requests- Assisted marketing efforts and social media strategies and organized inventory management and retail operations- Divemaster and boat crewing duties as required

-Wrote sales proposals of comprehensive dive trips (including hotels, local transportation, and tours) and followed through with clients to finalize sales packages.-Oversaw scheduling of dive trips to coordinate clients and employees while taking into account weather and safety concerns-Routinely acted as Operations Manager, when the manager was out of the office-Managed invoice disbursement and payment tracking systems-Maintained and updated internal office documentation and organization-Was the first-point of contact for customers, and provided exceptional customer service to create a welcoming environment-Addressed customer complaints and feedback, and worked to maintain positive customer experiences-Guided customers on dive trips, overseeing their safety and understanding of the dive sites-Managed social media accounts and assisted with website editing and updates

-Acted as the first-point of contact for dive, hotel, and restaurant customers to provide a seamless reservation experience and troubleshoot any issues-Created personalized hotel and dive packages for clients and upsold to increase overall sales-Managed multiple company email accounts for customer inquiries and external vendor communications-Assisted with scheduling of dive trips to coordinate clients and employees while accounting for changing schedules and locations-Created data reports on daily summaries, sales, staff attendance, and weekly budgets-Maintained multiple social media accounts and produced blog content

-Acted as the first-point of contact for residents and guests and provided a welcoming and positive environment-Coordinated COVID-19 screening process for residents and guests and assisted with tracking results-Managed phone lines and email communications to answer inquiries and troubleshoot complaints-Oversaw administrative duties and internal organization systems as needed-Assisted residents with various technological tasks

-Served as an initial point of contact for clients, provided information, and answered questions, while delivering exceptional customer service to create a welcoming environment-Developed and implemented educational marine conservation programs targeting school-aged children-Delivered informative and captivating educational presentations to resort guests on a weekly basis-Performed comprehensive reef health assessments through a range of survey methodologies-Facilitated citizen science diving/snorkeling expeditions, enabling guests to actively participate in conservation efforts

Demonstrated adaptability and a strong work ethic by seamlessly transitioning through a range of pivotal roles within the organization, including delivery driver, cashier, passport photographer, merchandiser, supervisor, and ultimately cash manager.-Trained new cashiers and supervisors in operating procedures and systems-Generated and reconciled data reports on daily deposits and sales-Greeted and assisted shoppers while maintaining a high-level of customer service, including documenting customer feedback and escalations-Took on additional duties as needed and maintained flexibility to identify areas lacking support

Excelled in a progressive career path, beginning as a Data Entry Clerk, advancing to the role of Timekeeper, and ultimately assuming the responsibilities of a Payroll Administrator.-Skillfully managed the entry of scaffolding inspections into Safway data systems and SAP, ensuring precision in data recording-Demonstrated exceptional attention to detail while entering timesheets into data systems, conducting thorough error checks, diligent follow-ups, and reconciliation efforts as required-Was in charge of the reconciliation of hours worked and clock swipes for accurate payroll entry, handling the submission process for a workforce exceeding 200 employees-Efficiently maintained the collection and systematic filing of all employee onboarding documentation, ensuring compliance and accessibility-Contributed to the growth of trades apprenticeships by proactively updating and maintaining red books as required