•Research transfer institution accreditation and credit system.•Verify the authenticity of received transcripts.•Create official transfer credit evaluation information that is distributed to students.•Research and resolve credit evaluation issues, and ensure compliance with university transfer policies. •Communicate and collaborate with applicants and students regarding transfer credit policies.•Update TES with course evaluations when approved by department chairs and/or transfer credit team.•Respond in a timely manner to inquiries from students, faculty, and staff via email and phone.•Work directly with the Director of the Center for Global Education to pre-approve Study Abroad courses.•Post study abroad credit to student’s account once they return to Simmons.•Evaluate AP test scores for incoming students and post transfer credit to their student account. •Process Petitions for Transfer Credit for students taking coursework outside of Simmons.•Work with a committee to create improvements for the transfer credit abilities of Workday.•Receive, process, approve, and complete Petitions for Transfer Credits that students submit to take credit outside of Simmons University.

•Accept, assess, price, and enter into inventory consignment items from various customers.•Generate regular operational reports such as monthly inventory and yearly sales.•Developed, maintain, and implement a buyout program that allows customers to sell their consignment items for immediate cash and store credit.• Receive payments by cash, check, credit cards, or automatic debits.• Issue receipts, refunds, credits, or change due to customers.• Provide positive customer service and de-escalation of customer issues.• Promote and market consignment and retail products to enhance sales totals.• Market and advertise store to improve foot traffic and community awareness.

Admissions •Receive, compile, and review all incoming application materials for the following programs: Doctor of Juridical Science (SJD), Master of Laws (LLM), Master of Jurisprudence (MJ), Legal Studies (Certificate, Associate’s, and Bachelor’s programs), Court Interpreter programs, Legal Scholars programs, and Summer Law Programs; applications received through Slate, Law School Admission Council (LSAC), or via email/mail.•Communicate with applicants to complete application process in a timely manner.•Complete transfer credit analysis for applicants coming into the associate’s or bachelor’s degrees from other higher education institutions.•Send acceptance and rejection letters to applicants.•Update and send out various correspondence (welcome letter, library registration, etc.) for new students.•Assist students with registering for classes for their first semester.•Organize all files for orientation and distribute to students with Zoom information.•Reach out to students who fail to complete their applications in order to determine their status as far whether or not they want to finish applying for a future semester.Student Services•Assist students (SJD/LLM/MJ/Legal Studies) with various students, including add/drop, leaves of absence, dean’s action requests, housing, and financial related questions.•Act as a liaison between students and the Office of International Student Services.•Interact with offices (including Bursar, Financial Aid, and the Registrar’s Office) regarding student issues.•Review student files for graduation and communicate with Registrar to ensure a smooth graduation process for students.•Reach out to students prior to upcoming semester in order to determine course schedule and assist students with the registration process.•Serve as a point of communication for general student questions via email, phone, and Zoom.•Work with students who have been given extensions in courses to ensure all work is complete by the deadline.

Records/Enrollment• Execute daily functions to maintain the accuracy of academic records, grades, transcripts, and student files using PeopleSoft and OnBase.• Process Act 48 submissions from teachers who need course recertification to the state of Pennsylvania.• Assist students with common issues such as filing policy petitions, enrolling in graduate level course for undergraduate credit, and processing accelerated program requests.Transfer• Review and post credits for incoming students from AP test scores and pre-college courses.• Review transcripts, evaluate courses, and post credits for incoming transfer students.• Creating internal course equivalencies for external college courses using the OnBase TCE Workflow and OnBase derived Unity Forms.Student Re-Admission• Process applications for students hoping to Re-Admit to West Chester University after a hiatus of three or more semesters. • Compile accepted student letter/email packets to send to students who are accepted.• Collect data on students who have been accepted to analyze how many re-admission students are matriculating, enrolling, and completing coursework.Graduation/Degree Completion• Review student Degree Progress Reports for General Education requirements to ensure they are on track to graduate, and send notices if they are missing any requirements.• Process graduation applications sent in by students, including late applications.• Conferring student degrees once academic departments have cleared the students for major/minor requirements.Space Management• Photograph, edit, and upload photos of classrooms and other public spaces to 25Live so students and staff have accurate depictions of spaces before reserving them for classes and other events.• Approve, edit, and deny events requested by students, faculty, and staff on 25Live based on factors such as room size, class conflicts, and usage.

• Managed the daily operation of a 2500 square-foot retail store including cash flow and daily sales.• Hired, supervised, trained, and evaluated a staff of 4-7 employees at any given time.• Created and implemented policies and procedures such as a process for buying out inventory.• Generated regular operational reports such as monthly inventory and yearly sales.• Developed, maintained, and implemented a buyout program that allows customers to sell their consignment items for immediate cash and store credit.• Maintained and regularly updated social media accounts, including Facebook and Instagram.• Received payments by cash, check, credit cards, or automatic debits.• Issued receipts, refunds, credits, or change due to customers.• Provided positive customer service and de-escalation of customer issues.• Promoted and marketed consignment and retail products to enhance sales totals.• Marketed and advertised store to improve foot traffic and community awareness.

• Interviewed RA candidates and reviewed potential RAs with Residence Hall Coordinators and Complex Coordinators in order to place new RAs into residence halls.• Met with Facilities Management to catalogue what residence hall common spaces need to be updated.

• Monitor student discussions through online Canvas program.• Encourage students to engage in assignments and discussions by asking open-ended questions and becoming involved in the discussions.• Assess student work with use of a rubric to determine grades.

• Attend several Residence Hall Coordinator and Resident Advisor trainings, including those involving sexual assault training, Title IX training, and inclusivity training.• Assist with move-in of new and returning students in various residence halls across campus.• Supervise Resident Advisors to ensure that room keys were secure, correctly labeled, and filed away until pick up.