Holly Steinhoff, Bsba Email & Phone Number

Acworth, GA, US

Peachtree Corners, Georgia, United States

• Operational support of federal government contract fulfillment for domestic and international projects.
• Provide recruiting support for Federal Department.
• Ensure specific projects costs are within allowable government and contractual allowances.
• Liaise with multiple internal business units.
• Prepare detailed project quotes, monthly and final project billing statements and performance reports.
• Track Service Contract Act wages and ensure contractual compliance.

Alpharetta, GA

• Provide full-cycle recruiting for contract, contract-to-hire with specialized skills in direct hire rolesEmploy strong recruiting skills in high-volume labor roles.
• Specialize in non-traditional roles (Accounting, Technical Consultants, Sales, Technical Support, Marketing and IT) as focused direct hire recruiter.
• Author job descriptions for skilled labor and business professional roles.
• Maintain accurate record of activities in ATS.
• Prepare candidates for interview via telephone and email tips and reminders.
• Author quality candidate summaries and submittals hiring managers where applicable.

Greater Atlanta Area

• Demonstrated strong recruiting skills in IT/Technical roles to include direct hire, contract, and contract-to-hire roles to include software development, SaaS, IoT, sales, defense, telecommunications, finance and.
• Developed first technical sales recruiting discipline in the Atlanta market.
• Ensured compliance with VMS requirements and KPIs. Turned around the performance provided to a major client for another market.
• Authored job descriptions based on client needs.
• Partnered with vendor staffing firms in identifying niche-skilled candidates.
• Consistently met metrics, including time-to-submit and retention rates.

Norcross, GA

• Onboarded new client locations including briefing client leadership on program’s fiscal benefits, impact on site morale and end-user satisfaction and retention.
• Developed and maintained client executive and site-level relationships ensuring optimization of program utilization.
• Provide ongoing support in managing metrics/KPIs for month-over-month increased revenue from and retention of end users.
• Prepared and presented planning, training, and financial report to appropriate audiences from field staff, to internal and external executive leadership.
• Liaised with premium partners including HBO/CINEMAX, SHOWTIME, STARZ, NFL SUNDAY TICKET, and SONY to develop, execute and manage near- and off-shore incentive programs.
• Set, tracked, and reported regularly on team’s sales goals and other relevant KPIs.

Alpharetta, GA

• Developed and presented QBRs and forecasting for internal and external executive leadership.
• Onboarded new client locations collaborating with training and sales team to ensure competitive edge of product, services in new sales, upselling and retention.
• Analyzed data from BI team to determining trends to strategically plan actions within market for growth, time spend, revenue growth and personnel placement.
• Partnered with client executives for market review, field demonstrations and provided real-time feedback as to successes and areas of opportunity for sales and end-user retention.
• Piloted T-Mobile Program in Puerto Rico including managing field team and partnering with local client managers.
• Assisted in selection, testing and implementation of Workforce Optimization software.

Alpharetta, GA

• Regional Manager, Central Region 2010 - 2011Regional Manager, Southeast Region 2011 - 2012
• Managed a team of 155 part-time Sales Representatives with a team of 13 client-employed Field Managers throughout the greater Southeast on a remote basis.
• Hired, conducted performance management and coached team members handling human resource functions from onboarding to termination.
• Analyzed data for market and performance measures.
• Onboarded new client locations working in collaboration with training and sales to ensure competitive edge of product and services.
• Handled operations, payroll approval, commission review, sales performance, schedule compliance and new hire training.

Alpharetta, GA

• Recruited executive, human resource, payroll, and compensation managers, full- and part-time inside and outside sales, brand advocates and trainers in a high volume B2B, B2C, commercial and retail settings.
• Authored behavioral interview guide for field-based hiring managers to ensure effective and HR compliant in-person interviews.
• Adept in recruiting remote staff, identifying qualified and disciplined individuals able to work in a virtual environment.
• Consistently a top performer in all metrics, including placement volume, time-to-fill and retention rates.
• Led a team of 10 FTE and up to 5 contract staff members in operations and provision of impeccable customer service and recruiting dedicated to the T-Mobile Program.
• Responsible for client program launch coordination and ensuring all deadlines were met efficiently.

Alpharetta, GA

• Developed and implemented strategic marketing, upselling, and client retention plan within healthcare communications through client optimization.
• Designed and delivered status of business and upsell presentations to Director and C-Level client contacts.
• Onboarded clients at new locations from upsell and growth activities as well as new site leadership post sales.
• Monitored utilization and provided best practices and recommendations for product optimization.
• Managed over 100 accounts and client agreements including risk assessment, renewal strategies, renegotiation, revenue increase, and upsell opportunities.
• Developed, implemented and managed new account integration process improving client retention by 41 percent.