Holly Steinhoff, Bsba Email & Phone Number

Acworth, Ga, Us

Peachtree Corners, Georgia, United States

• Operational support of federal government contract fulfillment for domestic and international projects. • Provide recruiting support for Federal Department.• Ensure specific projects costs are within allowable government and contractual allowances.• Liaise with multiple internal business units. • Prepare detailed project quotes, monthly and final project billing statements and performance reports.• Track Service Contract Act wages and ensure contractual compliance. • Prepare reports pertaining to Travel Authorization Requests, proposals for External Maintenance Agreements, Material Requests and Work Orders.

Alpharetta, Ga

• Provide full-cycle recruiting for contract, contract-to-hire with specialized skills in direct hire rolesEmploy strong recruiting skills in high-volume labor roles.• Specialize in non-traditional roles (Accounting, Technical Consultants, Sales, Technical Support, Marketing and IT) as focused direct hire recruiter.• Author job descriptions for skilled labor and business professional roles.• Maintain accurate record of activities in ATS.• Prepare candidates for interview via telephone and email tips and reminders. • Author quality candidate summaries and submittals hiring managers where applicable.• Partner with sales in conducting discovery calls.

Greater Atlanta Area

• Demonstrated strong recruiting skills in IT/Technical roles to include direct hire, contract, and contract-to-hire roles to include software development, SaaS, IoT, sales, defense, telecommunications, finance and healthcare/pharmaceutical.• Developed first technical sales recruiting discipline in the Atlanta market.• Ensured compliance with VMS requirements and KPIs. Turned around the performance provided to a major client for another market.• Authored job descriptions based on client needs.• Partnered with vendor staffing firms in identifying niche-skilled candidates.• Consistently met metrics, including time-to-submit and retention rates.• Provided comprehensive candidate interview preparation.• Developed guidelines and processes for quality candidate summaries and submittals to vendors and hiring managers.• Knowledgeable in manual and e-verification of I-9 preparation.• Led and participated in client launch/discovery calls.• Partnered with Business Development Managers (BDMs) in identifying new opportunities via networking contacts and proactively marketing top candidates.• Provided or reviewed market-specific pricing for IT roles for presentation to prospective clients.• Developed strong relationships with consultants and clients resulting in top Net Promotor Scores and positive feedback.

Norcross, Ga

• Onboarded new client locations including briefing client leadership on program’s fiscal benefits, impact on site morale and end-user satisfaction and retention.• Developed and maintained client executive and site-level relationships ensuring optimization of program utilization.• Provide ongoing support in managing metrics/KPIs for month-over-month increased revenue from and retention of end users.• Prepared and presented planning, training, and financial report to appropriate audiences from field staff, to internal and external executive leadership.• Liaised with premium partners including HBO/CINEMAX, SHOWTIME, STARZ, NFL SUNDAY TICKET, and SONY to develop, execute and manage near- and off-shore incentive programs.• Set, tracked, and reported regularly on team’s sales goals and other relevant KPIs.• Partnered with vendors to coordinate local seasonal labor in supported markets where applicable.• Assisted in kick offs and incentives for commercial client program as needed.• Travelled approximately 85% throughout the Continental U.S. and Eastern Canada. • Managed a team of up to 24 full-time, remote-based Sales and Marketing Trainers across 22 locations domestic and international sites.• Designed career progression plan providing advancement opportunities, optimizing tenure, and recognizing growth of junior team members.• Oversaw Trainer program budget, conducted weekly and monthly audits and reviews with direct reports culminating in annual performance assessment.

Alpharetta, Ga

• Developed and presented QBRs and forecasting for internal and external executive leadership.• Onboarded new client locations collaborating with training and sales team to ensure competitive edge of product, services in new sales, upselling and retention.• Analyzed data from BI team to determining trends to strategically plan actions within market for growth, time spend, revenue growth and personnel placement. • Partnered with client executives for market review, field demonstrations and provided real-time feedback as to successes and areas of opportunity for sales and end-user retention. • Piloted T-Mobile Program in Puerto Rico including managing field team and partnering with local client managers. • Assisted in selection, testing and implementation of Workforce Optimization software.• Oversaw a team of 4 full-time sales trainers and 14 part-time sales direct reports.• Conducted quarterly training sessions for senior regional leadership of major big box retail partners. • Spent 60% of time in the field with staff for observation, feedback and training and 40% in remote office for administrative, human resource, national training and reporting functions.• Conducted group, one-on-one and webinar-based training for full- and part-time Sales Representatives on program objectives, training, advocacy, and sales and retention techniques.• Aided in the onboarding and integration of 29 Sales Managers.

Alpharetta, Ga

Regional Manager, Central Region 2010 - 2011Regional Manager, Southeast Region 2011 - 2012• Managed a team of 155 part-time Sales Representatives with a team of 13 client-employed Field Managers throughout the greater Southeast on a remote basis.• Hired, conducted performance management and coached team members handling human resource functions from onboarding to termination.• Analyzed data for market and performance measures.• Onboarded new client locations working in collaboration with training and sales to ensure competitive edge of product and services.• Handled operations, payroll approval, commission review, sales performance, schedule compliance and new hire training.• Worked in tandem with field managers to ensure sales and retention goals were met or exceeded in assigned markets.

Alpharetta, Ga

• Recruited executive, human resource, payroll, and compensation managers, full- and part-time inside and outside sales, brand advocates and trainers in a high volume B2B, B2C, commercial and retail settings.• Authored behavioral interview guide for field-based hiring managers to ensure effective and HR compliant in-person interviews.• Adept in recruiting remote staff, identifying qualified and disciplined individuals able to work in a virtual environment. • Consistently a top performer in all metrics, including placement volume, time-to-fill and retention rates.• Led a team of 10 FTE and up to 5 contract staff members in operations and provision of impeccable customer service and recruiting dedicated to the T-Mobile Program.• Responsible for client program launch coordination and ensuring all deadlines were met efficiently.• Designed and implemented a new hire onboarding and training process.• Developed relationships with internal and external clients to ensure needs of all parties were met.• Assisted in other lives of business such as software solutions, automotive, chemicals, and finance.

Alpharetta, Ga

• Developed and implemented strategic marketing, upselling, and client retention plan within healthcare communications through client optimization.• Designed and delivered status of business and upsell presentations to Director and C-Level client contacts.• Onboarded clients at new locations from upsell and growth activities as well as new site leadership post sales.• Monitored utilization and provided best practices and recommendations for product optimization.• Managed over 100 accounts and client agreements including risk assessment, renewal strategies, renegotiation, revenue increase, and upsell opportunities. • Developed, implemented and managed new account integration process improving client retention by 41 percent.• Grew client base representing 35 percent of new corporate revenue by providing unique solutions based on strategies developed through relationship building with key decisions makers and executive leadership.• Prepared complex reports for senior leadership forecasting sales, contract management, project, and team management.• Ensured compliance with corporate and client expectations, and contract SLAs often on tight deadlines.• Prepared proposals and responses to RFPs including GSA.• Represented organization in partnership with outside sales at multiple tradeshows.• Travelled approximately 50% throughout the Continental U.S.