● Answer phones and greet clients warmly● Assist in filing duties● Reroute calls to appropriate people● Answer inquiries about company● Insert checks in envelopes and mail● Operate office machines,such as photocopiers and scanners, facsimile machines,and personal computers.● Retrieve files for personnel.● Take and deliver messages.● Sort and distribute incoming mail● Alphabetize invoices by Vendor

*Separate the contracts between company and banks* Make sure all insurance is up to date on contracts* Pay off cars*Add cars to inventory* Make sure that the bank has funded the cars*Make sure that customer files are filed away accordingly * Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.* Receive payment by cash, check, credit cards, vouchers, or automatic debits

Delighting the customer by offering a simple, yet superior level of personalized & professional service*Thoroughly understanding customer needs and then offer relevant products, solutions and accessories to complete the sale*Develop and maintain up-to-date knowledge of the company's products, service features, accessories, and pricing plans*Provide front-line customer support, including technical product hardware and software troubleshooting and diagnosis*Provide coaching and training on selling skills and new technologies and products*Act quickly and resourcefully to ensure that work is completed within specified time and quality parameters*Ensure an inviting environment for the customers by maintaining a neat and clean store that exemplifies the priorities of instock and clean store*Ensure returned merchandise is restocked to the correct location and that all damaged or defective merchandise is labeled and placed in the appropriate area at the end of each shift*Assist in the store's data integrity process: identifying low stock levels, inventory discrepanciesand report them to management to ensure an in-stock store.*Keeps RTV inventory at a minimum by obtaining return authorization and shipping merchandise to the approved destination while following guidelines for disposal of merchandise*Ensures RTV inventory accurately reflects the RTV physical, return to depot, destroy for credit, salvage, salvage for credit,

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.* Receive payment by cash, check, credit cards, vouchers, or automatic debits* Maintain clean and orderly checkout areas* Maintain an awareness of all promotions and advertisements* Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.

Provide excellent customer service* Cashing checks, accepting deposits, loan payments, and processing withdrawals* Delight customers and exceed satisfaction goals* Ensure banking center compliance with federal regulations including, but not limited to, USA Patriot Act, Anti-Money Laundering and Bank Secrecy Act

Present and sell company products and services to current and potential clients. *Develop and maintain sales materials and current product knowledge. *Establish and maintain current client and potential client relationships. *Identify and resolve client concerns. *Coordinate company staff to accomplish the work required to close sales. *Develop and implement special sales activities to reduce stock.

*Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.*Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.*Locate and attach appropriate files to incoming correspondence requiring replies.*Make copies of correspondence and other printed material.*Set up and maintain paper and electronic filing systems for records, correspondence, and other material.*Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.*Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.