Develop detailed product plans through collaboration with stakeholders, manage milestones and communicate initiative status. Work with cross-functional teams and various stakeholders. Creatively conceive and champion best practices for new and ongoing processes. Establish acceptance criteria on developed products prior to launch. Ensure high quality deliverables are met from requirements definition through testing and deployment. Build strong relationships with client and internal Connect Centric team members to deliver success. Work closely with clients to alleviate their day-to-day challenges and help them meet their long-term goals.

Implementation Project Manager with the Alliance Partner team implementing Tangoe's various TEM solutions. Tangoe’s TEM Services focus on operational concerns to bring significant cost reductions and visibility to your telecom spend. Key capabilities include:• Invoice processing and payment• Financial integration to AP and GL systems• Optimization• Inventory management• Contract and audit resolution• Procurement and fulfillment• Personal call management/client rebilling

Member of the Portfolio and Governance organization for Worldwide Technology. This group was brought together to transition systems and develop processes to transform the company's separate IT groups into One IT eliminating redundancy, improving efficiency and harmonizing procedures. Role is specifically with the Reporting & Budgeting team performing administration and reporting on the newly implemented toolset for portfolio and project tracking.

Accountable for managing and reporting on the overall project portfolio of Global Network Services. Responsible for portfolio tracking, health, spend, budgeting, Finance liaison and governance. Also lead development of a custom portfolio management system for Network Services.

Provided third level support for several global remote access solutions. Responsibilities included management of authentication servers and tokens (ACE/Server, SECURID) and firewalls (Checkpoint) as well as third level support of the client applications. Also developed and maintained billing system for billing global remote access usage. Responsible for performing the monthly billing process and coordinating with Finance to upload datasets into the Financial Systems as well as reconciling any discrepancies.

Workstation Support Technician providing hardware, software, and OS support & installation for networked and standalone computer systems and printers.