Holly Ross Email and Phone Number
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Holly Ross phone numbers
👋🔎 I am energized working on products, systems, and platforms that transform people’s relationship with money or accelerate how peers work and collaborate. I am currently seeking opportunities in Oregon or fully remote roles.🙋🏻♀️Who Am I?• A curious person who loves learning what makes people energized about work and life.• Slips into a rabbit hole of heads-down learning when the topic scratches the right itch.• Naturally connects different, existing concepts to form novel ideas.• Relentless optimizer and operationally minded. Obsessed with organizing and maximizing my time.• An EQ-oriented introvert often mistaken as an extrovert.• Visual learner and communicator.• Enjoys a full life with diverse interests - travel, podcasts, meditation, and board games.👩🏻💻How I work:• Inclusive team player who capitalizes on everyone's expertise on projects• Studies problems longer than designing solutions to make sure we are working on what's essential• Collaborative approach to building strategy and collecting requirements• Impeccable time management. Meetings are effective & efficient. Defend heads-down time.• Passionate about building and streamlining processes to make collaboration frictionless.• Strategic thinker who plays out how decisions impact products, teams, and processes over time.• Visual storyteller who organizes gorgeous data visualizations telling crisp and clear stories• Appreciates constructive feedback and mentorship🧰 Specialties: Relationship Management | Process Creation | Systems Thinking | Documentation | Strategy | Research | Data Analytics | Data Visualization | Problem Solving (Triage + Troubleshooting) | Business Requirements | Collaboration | Product Management❤️Topics I Love• What really matters in life - not a fan of small talk• Budgeting, investing, and personal financial management• Personality quizzes• Podcasts about business, personal financial management, or scandals• Meditation - I facilitate a group every other Wednesday!• Food - restaurants & recipes• Travel & learning about different cultures• Any lawyer drama TV show (favs: The Good Wife & Suits)• Video games (favs: co-op ones! and Pokemon)• Books about business, self-improvement, memoirs, or high fantasy• Productivity hacks - including tools, apps, and AI• Board gamesPlease reach out to me at holly.b.ross@gmail.com if you're interested in connecting!
First Pacific Financial
View- Website:
- intuit.com
- Employees:
- 5
- Company phone:
- 1-888-843-5449
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First Pacific FinancialUnited States
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Business System AnalystIntuit Jan 2020 - PresentMountain View, California, UsI worked on a feature that enables customers to connect their financial accounts to Intuit products. For Quickbooks customers, this means syncing expenses from all bank accounts for bookkeeping. In TurboTax, it means importing tax data to file taxes faster. For Mint, it was syncing transactions to help you know and stay on budget. For MailChimp, it's connecting all facets of your ecommerce site in one place. My work supports the +20M people who depend on our products to manage their business and personal finances daily.🏆 ACHIEVEMENTS► Earned a company-wide award for delivering unrivaled customer benefits through great teamwork► Launched crypto integrations that secured +350K customers and increased revenue by ~7%.► Led a 12-person team to build a testing tool adopted by 25% of the company and amplifying values of working "Stronger Together" and "Customer Obsession".🧢 RESPONSIBILITIES:► Gathering, defining, and honing solution, product, business, system, technical, or data requirements► Establish stakeholder, partner, and customer relationships for collaborative solution design► Coordinate program initiatives and governance across many teams► Conduct data analysis to help decision-makers prioritize opportunities or understand risk► Create operational and program efficiency through process creation► Oversee change management during heightened change awareness periods► Lead root cause analysis for defects, then coordinate with dev teams to resolve urgently► Maintain knowledge base documentation and system diagrams for configuration and platform designs► Design and oversee the delivery of KPI Dashboards in Tableau for cross-functional leadership teams -
Product ManagerIntuit Sep 2023 - Apr 2024Mountain View, California, UsIn this PM stretch assignment, I work on continuous improvement efforts to transform how we work and collaborate as an organization. The work I do augments platforms, programs, tools, systems, processes, and product experiences to unlock velocity and confidence for any employee managing any of our 25K financial institutions (FIs) integrations. The vision for our work is that regardless of function, skill, or background, teams can enhance the connection experiences for our +20M customers that let them live out their best financial lives with ease. In Phase 1 of this project, our KPIs are around saving time. Phase 2 of this project will be driving user adoption.🎯GOALS► Execute multi-year product roadmap that cuts integration workflows from 4.5 months to 8 hrs🥇ACHIEVEMENTS► Reduced workflows by 30 days through design simplification and features eliminating dependencies► Authored, advocated, and secured leadership buy-in to execute GenAI-based product strategy► Delivered MVP GenAI feature that reduced developer effort time on tedious tasks from 7 days to 1 hr📋RESPONSIBILITIES► Define GenAI-based product strategy, solution, and UX requirements for platform tools and capabilities► Collaborate and clarify solution design definitions with Engineering and Design teams► Discover time savings opportunities through research efforts (interviews, NPS surveys)► Prepare and present quarterly updates to senior leadership about performance goals► Negotiate prioritization of product roadmap items with Principal Architects & Sr Product Managers► Ensure delivered features meet our time savings goals by overseeing user acceptance testing sessions► Work with international teams on development efforts across 3 geos (India, Israel, Australia)
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Product Development SpecialistFacebook Aug 2018 - Jan 2020Feed is the heart of the Facebook app with almost 2 billion people tuning in daily to catch up with what's most important to them - friends, family, and interests. Supporting a product at this scale was a humbling responsibility and privilege. 🙏 BIGGEST LEARNINGS:1. Successful products and solutions start with understanding people. As someone who works closely with user feedback and product teams, I have gained a valuable understanding of the difference between how teams envision product usage versus how users actually use them. This duality shaped my customer-centric approach to product development.2. Rapid problem-solving through systems thinking. To define protocols our teams used to meet SLAs on reported issues, I learned and cultivated a different problem-solving approach that maximized time and accuracy in root cause analysis.🏆 ACHIEVEMENTS► Defined requirements + launched an internal tool that slashed daily triage workflows by 33%► Scaled tool's adoption to 15+ product teams, maintaining 98% root cause analysis accuracy► Accelerated and scaled understanding of users through processing ~3K user-reported issues monthly► Supported the strategy, development, and launch of Avatars, which touches 42M daily active users💻 RESPONSIBILITIESI owned the entire workflow of feed’s customer feedback loop that fed the product's strategy. Each responsibility represents the sequential order for how I managed the operations of this program.► Oversaw the feature that enables users to submit product feedback and data collection► Augmented daily workflows and operations for a team of 7 that triaged user-reported issues► Automated data labeling and aggregation to translate qualitative feedback into quantitative data► Synthesized qualitative and quantitative data into key user insights and product recommendations► Presented data, insights, and recommendations to senior leadership to drive product strategy -
Business Operations AnalystSamsung Electronics Jun 2016 - Jul 2018Suwon-Si, Gyeonggi-Do, Kr📈📊With Samsung I learned how to identify product key performance indicators (KPIs) that align with business objectives. I also discovered my superpower of storytelling through data visualizations, which helped leaders make critical decisions that influenced the trajectory of Samsung Pay in the digital wallet space.► Defined KPIs and organized analysis to support business growth and product operations for Samsung Pay (Samsung's digital wallet product) -
Configuration Management AnalystLockheed Martin Oct 2014 - Jun 2016Bethesda, Md, Us🤝At Lockheed, I navigated a highly complex and regulated industry subject to strict compliance requirements and little margin for error. I facilitated important group discussions among highly technical teams to secure alignment around engineering changes in the interest of maintaining production schedules and budgets within contractual compliance.► Analyzed and assessed the impact of specification changes to a complex missile defense system (THAAD) and coordinated change management across teams.► Organized risk assessment around system changes - how small modifications have butterfly effect impact on revenue, cost, product, safety, design, and launch schedules. -
Associate Media PlannerStarcom May 2014 - Sep 2014Chicago, Il, Us📺 Strategized, planned, and executed ad campaigns in support of Mattel Brands Hot Wheels and WWE. I gained valuable experience in product marketing, competitive analysis, and media planning to launch successful ad campaigns.
Holly Ross Skills
Holly Ross Education Details
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University Of Puget SoundBusiness And Leadership And Economics -
Danish Institute For Study AbroadInternational Business Strategy
Frequently Asked Questions about Holly Ross
What company does Holly Ross work for?
Holly Ross works for First Pacific Financial
What is Holly Ross's role at the current company?
Holly Ross's current role is Business Systems Analyst @ Intuit | x-Meta, x-Samsung.
What is Holly Ross's email address?
Holly Ross's email address is jo****@****ast.com
What is Holly Ross's direct phone number?
Holly Ross's direct phone number is +180525*****
What schools did Holly Ross attend?
Holly Ross attended University Of Puget Sound, Danish Institute For Study Abroad.
What are some of Holly Ross's interests?
Holly Ross has interest in Kayaking, Children, Economic Empowerment, Environment, Education, New Media Developments, Sailing, Science And Technology, Business News, Bargain Hunting.
What skills is Holly Ross known for?
Holly Ross has skills like Microsoft Word, Microsoft Office, Community Outreach, Leadership, Social Media, Public Speaking, Marketing, Microsoft Excel, Research, Facebook, Customer Service, Budgets.
Who are Holly Ross's colleagues?
Holly Ross's colleagues are Amy Goodman, Cheryl Chester, Shailesh Mishra, Brandon Wilson, Marjorie Scott, Quickbooks Sales, Holly Thorsen.
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