Holly Sanchez Email & Phone Number

Ok-Ar-Ne-Mo

Drawing on my robust skill set, I engaged with franchisees across 38 locations (OK, AR, MO NE). My focus was building relationships with the franchisees that were focused on growing their success and equipping them with the tools and knowledge to be successful with compliance, execution, trademark protection and company standards. Further, together we created short and long-term goals, in which I mentored them ongoing to help them in achieving their aspirations. Another way I supported my… Show more Drawing on my robust skill set, I engaged with franchisees across 38 locations (OK, AR, MO NE). My focus was building relationships with the franchisees that were focused on growing their success and equipping them with the tools and knowledge to be successful with compliance, execution, trademark protection and company standards. Further, together we created short and long-term goals, in which I mentored them ongoing to help them in achieving their aspirations. Another way I supported my assigned locations was conducting sales forecasting for each market through analyzing each franchisee and monitoring their progress. Show less

Baltimore, Maryland, United States

Utilizing my effective leadership skills, I worked across five management teams, providing them with expertise and collaboration to operate profitable restaurants. In aiding the teams, I conceptualized training strategies for introducing new menus and limited time offers. Additionally, I analyzed profit and loss statements focused on creating action plans to enhance and improve performance.

Columbia, Maryland, United States

Within this role, my focus was training and coaching new franchise owners. I created a detailed plan with action steps and activities to lay the groundwork for running their businesses. Ongoing, I adminstered the development and implementation of training materials and processes for the franchise owners, incorporating new updates and ideas as needed.

Dallas-Fort Worth Metroplex

Director of Franchise OperationsMy extensive knowledge and experience within the company, I provided leadership to 42 locations in California and Canada including consulting, implementing new training, conducting quality reviews, and more. A major accomplishment within this role was the successful launch of the Guest Satisfaction Program, which provided managers with more information on how to improve their location. Director of TrainingCollaborated ongoing with three Regional… Show more Director of Franchise OperationsMy extensive knowledge and experience within the company, I provided leadership to 42 locations in California and Canada including consulting, implementing new training, conducting quality reviews, and more. A major accomplishment within this role was the successful launch of the Guest Satisfaction Program, which provided managers with more information on how to improve their location. Director of TrainingCollaborated ongoing with three Regional Training Managers to identify training and development needs. Together, we developed new materials and tactics to meet the ever-changing needs of the locations. In creating and providing training materials, I focused on creating consistency across all on-boarding practices to help ensure staff were meeting company expectations for customer service. A success within this role was mentoring three new Regional Training Managers and guiding 14 Franchise Training Restaurants through certification. Show less