Holly Sandlin Email & Phone Number

Houston, Tx, Us

Houston, Tx

• Coordinated with external partners to ensure the quality and timeliness of our quarterly program events.• Leveraged client data to analyze program performance, like over 91% successfully completed the program with an average of 71% income increase and looked for areas to improve.• Yearly reached out and interviewed past clients to identify strengths and weaknesses of our Hand-up program and recommend changes needed to better achieve participants desired income goals.• Tracked and monitored over 500 volunteers’ participation and communicated with them about upcoming events.

Houston, Tx

• Built new educational programs supporting the organization's objectives for our client families.• Developed volunteer engagement through relationship management and timely communications.• Provided ongoing support throughout the life cycle of each program, from initial planning stages through completion.

Houston, Tx

• Responsible for monthly communication via emails to team members with up-to-date program data to inform them of the progress towards our yearly goals. • Monitored over 60 clients progress each year against established goals for graduation success.• Assisted with grant writing efforts by researching funding opportunities and preparing applications.• Managed donor and client databases containing participant information and program metrics through organization’s CMR.

Houston, Tx

• Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.• Liaised with superiors to make decisions for operational activities and set strategic goals.• Cultivated relationships with external vendors and suppliers to facilitate optimal supply chain management.