Holly Descoteaux Email & Phone Number

Mississauga, On, Ca

• Assess clients’ employment and educational needs through various assessment tools and develop an employment action plan based on the decision-making model • Refer qualified candidates to employers and match/ place clients to available jobs through all available strategies and negotiates appropriate accommodations necessary for client placements• Provide quality support to both employers and clients during job search, job application and hiring process and on the job and advises clients and employers on employment supports available through all levels of government; Job Retention support to ensure that client maintains employment through 30, 60, 90 and 365 days• Effectively adapt and deliver a marketing strategy to build and grow relationships with employers to achieve job placement outcomes through presentations, job fairs, special events, agency committees, team meetings etc. • Monitor job entry through site visits and regular telephone or electronic contact with employers and clients to monitor clients’ job performance and training plan and provide post-employment support and services as needed • Maintains Case Management Information System (EOIS CaMs) by ensuring client and employer statistical and financial information, job development activities and follow up reports are data entered in timely and accurate manner and the privacy and confidentiality of client/employer records are maintained • Plans, develops and delivers workshops for employers and clients on employment, training, recruiting, occupational health and safety, workplace accommodation etc. based on current and future needs • Provide referrals to local agencies to support clients through barriers that prevent employment success

Burlington, On

• Interview clients during intake process to determine their needs • Develop specific assistance plans for client job search and job maintenance• Encourage special needs clients with individual attention and goal development • Facilitate numerous 2-hour Career Exploration Workshops weekly on site and off site • Deliver a variety of job search workshops including interview skills and networking• Guide clients through Career Cruising and other career exploration websites • Direct clients to other community partners and resources as needed • Organize numerous Outreach workshops and information sessions to promote services• Maintain an ongoing relationship with community members in the Halton Region• Provide one on one mock interviews, resume critiques, career exploration, and job search• Interview, train, supervise and develop a learning plan for ongoing co op students

Oakville, On

• Assisted job seekers with resume and cover letter writing• Practiced interview skills and other job searching techniques with clients• Assisted Job Developer and Employment Specialist with referrals and documentation• Organized files for individual clients for O/W and ODSP case plans • Completed referrals to appropriate programs • Prepared records and attendance for statistics • Developed a new workshop on ODPS information for Mental Health worker

Mississauga, On

• Engaged in a variety of front desk duties such as welcoming customers, sending confirmation emails, booking appointments, answering customer inquiries, data management and input• Interviewed potential employees, hiring and training of new staff members • Developed training plans for new staff members and completed progression reports• Skillfully applied eyelash extensions while building and maintaining relationships with customers• Promoted services through social media and community outreach• Organized a variety of events to promote our services• Organized and lead all staff meetings to discuss successes within the last month, upcoming promotions and sale goals

Toronto, On

• Visited with seniors daily and ensured daily needs were met• Updated, managed and organized client files weekly• Scheduled appointments for appropriate programs and services • Communicated with friends and family in order to discover needs for clients• Determined needs in order to make appropriate service plans• Developed and implemented case plans including reviews and evaluations