Holly Coady Email & Phone Number

San Diego, California, United States

Fair Oaks, California, United States

Supported funeral and cemetery professionals with processing contracts and financial breakdowns to properly process interments. •Prepared required documentation in compliance with state and federal regulations and company policies to ensure seamless and high-quality services.•Coordinated ordering of memorials, maintained marker tracking logs, verified accuracy of markers, and scheduled installations in a timely manner. •Received and responded to external customer inquiries and demonstrated excellent customer service with a caring and professional attitude. •Assisted with the planning and coordination of special events.

Sacramento, California, United States

•Managed the district manager’s day-to-day calendar: scheduled meetings, set reminders, resolved scheduling conflicts, scheduled and booked travel arrangements. •Managed district manager’s email correspondence to ensure timely response to internal and external partners.•Demonstrated a high-level of proficiency with U.S. Bank systems for sales reporting and tracking, training, procurement, invoicing, travel and expense reporting, shipping, human resources, new employee on-boarding, IT service requests, created and ordered marketing materials, entered payroll, and facilities service requests. •Provided excellent customer service. Researched and responded to escalated customer account inquiries and worked to resolve issues and concerns.•Performed a variety of human resource related duties: maintained confidential personnel files, payroll and vacation records; evaluated salary adjustments, employee termination records, job transfers, posting requisitions, performance reviews, and personnel disciplinary actions.•Developed training presentations on hiring, on-boarding processes for new managers, and step-by-step procedures for researching sales data.•Planned and organized large-scale, all employee events, which included venue selection, parking coordination, menu options, and audio/visual equipment for presentations. •Coordinated special events: branch manager meetings, product partner trainings and branch visits, award ceremonies, retirement parties, company picnics and employee appreciation activities. •Volunteered numerous hours as a representative of U.S. Bank and served as a board member on the Development Network—a diverse team that planned community service and volunteer activities in the greater Sacramento region.•Recipient of the 2017 Legend of Possible Award—highest award given for performance and commitment to excellence, nominated by colleagues and selected out of thousands of nominees—and six Shield awards for exceptional job performance.

Roseville, California, United States

•Responsible for on-boarding process of all agent’s paperwork and the transfer of agent’s license paperwork and documentation required for brokerage, local Real Estate boards (PCAR and SAR) and Department of Real Estate in a timely manner. •Coordinated trainings for agents with title companies, mortgage officers, pest inspectors, home warranty, marketing and advertising. •Created and implemented an agent orientation process that included the maximization of available internal systems, communications, correspondence, advertising and marketing resources.•Entered MLS listings, prepared and maintained buyer packages. •Supported the opening and start-up of numerous Keller Williams Realty offices in Northern California.•Supported the Team Leader with recruitment, scheduling, travel arrangements, correspondence, and a variety of other administrative tasks.•Posted and created job descriptions, hired and trained support staff.

Bachelor'S Degree, Elementary Education And Teaching

Associate Of Arts - Aa, Business Administration And Management, General

Associate'S Degree

Associate'S Degree