Holly Coady Email & Phone Number

San Diego, California, United States

Fair Oaks, California, United States

• Supported funeral and cemetery professionals with processing contracts and financial breakdowns to properly process interments.
• Prepared required documentation in compliance with state and federal regulations and company policies to ensure seamless and high-quality services.
• Coordinated ordering of memorials, maintained marker tracking logs, verified accuracy of markers, and scheduled installations in a timely manner.
• Received and responded to external customer inquiries and demonstrated excellent customer service with a caring and professional attitude.
• Assisted with the planning and coordination of special events.

Sacramento, California, United States

• Managed the district manager’s day-to-day calendar: scheduled meetings, set reminders, resolved scheduling conflicts, scheduled and booked travel arrangements.
• Managed district manager’s email correspondence to ensure timely response to internal and external partners.
• Demonstrated a high-level of proficiency with U.S. Bank systems for sales reporting and tracking, training, procurement, invoicing, travel and expense reporting, shipping, human resources, new employee on-boarding, IT.
• Provided excellent customer service. Researched and responded to escalated customer account inquiries and worked to resolve issues and concerns.
• Performed a variety of human resource related duties: maintained confidential personnel files, payroll and vacation records; evaluated salary adjustments, employee termination records, job transfers, posting.
• Developed training presentations on hiring, on-boarding processes for new managers, and step-by-step procedures for researching sales data.

Roseville, California, United States

• Responsible for on-boarding process of all agent’s paperwork and the transfer of agent’s license paperwork and documentation required for brokerage, local Real Estate boards (PCAR and SAR) and Department of Real Estate.
• Coordinated trainings for agents with title companies, mortgage officers, pest inspectors, home warranty, marketing and advertising.
• Created and implemented an agent orientation process that included the maximization of available internal systems, communications, correspondence, advertising and marketing resources.
• Entered MLS listings, prepared and maintained buyer packages.
• Supported the opening and start-up of numerous Keller Williams Realty offices in Northern California.
• Supported the Team Leader with recruitment, scheduling, travel arrangements, correspondence, and a variety of other administrative tasks.

Bachelor'S Degree, Elementary Education And Teaching

Associate Of Arts - Aa, Business Administration And Management, General

Associate'S Degree

Associate'S Degree