Holly Simon Email and Phone Number

• Leads and supports delivery of all aspects of the research process, including materials development, analysis, and report generation• Partners with client teams to address business challenges as well as unmet needs per therapy area and stakeholders of focus• Synthesizes key findings into polished visuals with organized and actionable outputs• Manages and conducts secondary literature reviews, desk research, and similar projects• Responsible for mentoring researchers on team, including managing performance reviews

• Supported the lead strategic planners in their work across agency-held accounts and new business pitches• Provided assistance to new business teams, primarily in managing market research, digital listening, and completing secondary research analyses• Regularly developed social listening and competitive landscape analyses on brands, health conditions, audiences, and congresses• Wrote research plans based on the team’s understanding of the space and the strategic questions that needed answering• Assisted in drafting both traditional and ethnographically based discussion guides, as well as survey questionnaires and stimuli for IDIs, TDIs, and focus groups• Acted as primary note-taker and support for in-person and virtual qualitative interviews• Assisted with conducting and/or moderating market research interviews with HCPs, patients and caregivers as needed• Facilitated timely sharing of competitive information and insights across brand teams• Developed rich, insightful digital outputs (PowerPoint, blog) based in quantitative and qualitative learnings• Acted as the agency point-of-contact to access the network-level Havas Health & You secondary research tools

• Enhanced guest experience through next level courtesy at high traffic merchandise locations• Consistently achieved daily budget while autonomously handling a cash apron and outdoor vending cart• Operated sophisticated ride technology and ensured guest safety on The Many Adventures of Winnie the Pooh and The Mad Tea Party in the Magic Kingdom• Operated a company vehicle and assisted guests with mobility rentals at Hollywood Studios• Received Four Keys Cards for attentiveness to company values (Safety, Courtesy, Efficiency, Show)• Disney University classes: Hospitality and Guest Service, Disney Communication

• Conducted research and composed digital content on objects in the temporary exhibition, "Trailblazing: 100 Years of Our National Parks"• Assisted the museum's Curator of Philately with research on a future Airmail exhibition

• Answered telephones, received messages, and transferred calls to appropriate individuals• Operated Microsoft Suite and propriety computer programs for spreadsheet, word processing, and database management related to major utilities contracts• Performed daily task of entering contract work and operational data from crews in the field

• Re-designed and re-formatted the Washington College Office of Student Engagement webpages using LiveWhale CMS• Created posters for student groups and Greek Life, as well as assisted with various campus publicity projects

• Regularly updated and went “live” on the official NARA social media channels (Twitter, Facebook, Instagram)• Developed 13 Document Spotlight WordPress blog posts for Education Updates, in addition to 6 articles on events for educators• Edited and queued content on Tumblr for 120 mini blogs highlighting “The Spirited Republic” temporary exhibition• Provided exceptional guest service and engagement while staffing museum’s learning spaces, public programs, and private events