Holly Ward Email and Phone Number

Manages various administrative programs within the Pentagon. Active leader in the Sexual Assault Prevention and Response program, including briefings, trainings, and reporting at all seniority levels to diligently create a safe and supportive environment for service members. Contributes to the Suicide Prevention program, focusing on enhancing mental health and well-being within the military. Additional duties include managing Manpower and Performance Management, ensuring that human resources are effectively allocated and performance metrics are met. Ensures that all personnel regulatory requirements are adhered to. Maintains an Air Force-wide SharePoint page, facilitating easy access to vital information for military personnel.

Managed and directed the complete Human Capital program in a fast paced start up. Strategic duties included but are not limited to creating and implementing a human capital budget, organization structure, performance management program, and employee development. Other duties included administering health benefits, open enrollment, compensation and pay setting, payroll, performance improvement plans, HRIS management, on and off boarding, recruitment, examining, and staffing, termination, COBRA and unemployment management, employee relations, classification, suitability, authoring employee handbooks, position descriptions, leave administration, and other duties typically associated with People Operations. Advised, guided, and directed CEO, COO, and CFO on all matters listed for operations and legal requirements.

Led the general day-to-day operation of the organization. This included, but was not limited to, payroll and bookkeeping, scheduling special events and handling production, web development, Hubspot CRM management, and fundraising. Analyzed data for fundraising, program processes, social media, and CRM to look for improvements and effectiveness. Managed all communications for the organization to include e-mails, multiple team calendars, and continuity of messaging. Managed contractors and volunteer workforce. Created and executed annual budget to include supporting tax documentation for state and federal offices.

Led a cross-functional team to develop initiatives and investigate anomalies found in workplace policies, procedures and practices that limited professional opportunities with an eye toward barriers to employment, accessions, advancement and retention of Black and African American Airmen in Air Force service (both uniformed and civilian). Planed, monitored, and conducted special studies, projects, and initiatives. Developed courses of action (COAs) to eliminate barriers; obtained appropriate senior leader approval to implement COAs; then assessed whether COAs achieved desired goals. Routinely hosted meetings and outreach events designed to bridge communication between high and low level employees as well as those with contrasting views. Reviewed and researched civilian personnel management policies, processes, and techniques to identify barriers regarding rules, procedures, obligations, and entitlements. Resolved complex problems associated with controversial and sensitive topics and provided advisory services for people-focused solutions.

Served as the lead HR liaison for the US Space Force and Office of the Chief Space Officer. Reviewed strategic manpower and personnel requests to provide expert advice in classifying position descriptions, all aspects of staffing, recruitment and relocation incentives, security, and suitability. Identified process errors and bottlenecks while strategically working with other organizations to establish effective and economical practices. Advised senior leaders on actions, suggested approaches to HR and security requirements, and potential concerns. Analyzed and reported on data regarding manpower, assigned resources, lines of accounting, and funding for Space Force positions. Initiated all requests for personnel actions, coordinated with central personnel office while working with recruits and future employees on an international level.

Assisted in the definition of major planning, management and problems areas pertaining to all aspects of directorate civilian manpower, civilian personnel and civilian programs. Coordinated in the areas of employee relations, labor-management, EEO, position classification, affirmative employment, systems and employee development to exchange information and coordinate personnel actions. Was responsible for the personnel process and advising senior management on hiring practices, pay setting, staffing and classification actions related to DOD Acquisition Workforce Personnel Demonstration Project (AcqDemo) and Air Force Senior Executive Service Positions. Established milestones, goals, and objectives. Developed, interpreted, and analyzed data extracts and reports from automated databases. Gathered, compiled and analyzed data from other sources. Determined if there was corrective action to be taken and coordinated recommendations with appropriate personnel. Developed, compiled, and analyzed reports and charts identifying current status, potential deficiencies, and problems and trends. Based on analyses provided facts, conclusions, decisions, and recommendations for complex projects. Reviewed, analyses and synthesized data from positions descriptions, organizational charts, unit manpower documents and reports containing pay data to ensure compliance with policies and advised funding disconnects. Provided analysis and recommendations based upon in-depth analysis of issues and consideration of overall missions, resources and budgetary constraints, political environment and resources. Provided guidance to senior management with establishment of new positions, promotions, details, reassignments, realignments, fills, etc. Was responsible for position control to include analyzing, validating authorizing, and tracking personnel and manpower actions through collaboration with senior management officials and with personnel specialists and manpower analysis.

Strategic Program Developer and Senior Leader Resource expert. Frequent complex problem solving and resource procurement services for large scale federal agency. Navigated ambiguous work environments with unique classified requirements that do not exist outside of Headquarters of Federal Departments. Planned, coordinated, analyzed, and executed action plans and funding with research of Federal law, agency policies, and instructions. Linked agency minded solutions with legal requirements, while navigating resource needs for all parties involved.

Lead initiatives within a cross functional team to investigate anomalies found in workplace policies, procedures and practices that limit professional opportunities with an eye toward barriers to employment, accessions, advancement and retention of women in Air Force service (both uniformed and civilian). Provided assistance in planning, monitoring, and conducting special studies, projects, and initiatives. Developed courses of action (COAs) to eliminate barriers; obtains appropriate senior leader approval to implement COAs; then assessed whether COAs achieved desired goals. Reviewed and researched civilian personnel management policies, processes, and techniques to identify barriers regarding rules, procedures, obligations, and entitlements. Resolved complex problems associated with controversial and sensitive topics and provided advisory services for HR solutions.

Served as a Security Specialist for military and civilian personnel. Analyzed, validated, and tracked personnel and manpower and ensured complex security problems were appropriately routed. Completed manpower document reviews and provided guidance to senior management in areas to include the establishment of clearances, personnel in new positions, and reassignments. Reviewed and processed data from personnel documents and unit manpower documents and assisted senior personnel in determining the efficiency and validity of personnel placement. Applied analytical techniques to the identification and resolution of issues or problems concerning efficiency and program operations.

Deployment and technical expert for Air Force HQ, General Officers, and SES. Created and executed action plans to coordinate temporary international employment for personnel assigned to the Air Force, to include SAF and HAF Senior Leaders and Civilians. Provided timely customer support in person or via telephone and completes all correspondence on classified and unclassified systems. Complied with multiple agency and country rules, regulations, and procedures affecting new assignments based on organizational structure and functions. Experienced with small and expedited timelines for Senior Leaders. Conducted resource reviews, gathered and extracts requirements from multiple sources, and communicates information orally and in writing. Reviewed resource requests to ensure funding request aligns with mission and Air Force needs. Served as a technical expert and provides technical expertise to ensure completion of all requirements such as equipment procurement, DTS navigation, GTC usage, travel, and additional mandated requirements. Coordinated funding through multiple Air Force Agencies and Defense Civilian Payroll System. Processed cross organizational DTS requests through SAF/AAR. Coordinated fund cite approval through Wing and MAJCOM comptroller offices. Returned personnel to the United States and ensured smooth reintegration to Air Force programs and work centers. Lead navigation of DTS to complete return funding actions. Expert with Executive and General Orders, concepts, principles, methods, practices, programs and techniques to handle a wide range of complex and very difficult problems received by less experienced deployment specialists.

Oversaw base wide electronic security program to include missions supporting the President, Vice President, and Department Secretaries. Led resource management, security maintenance, repair, and installation support teams for Protection Level 1 through 4 resources including the Air Force One hangar and supporting facilities. Received and processed contractor work orders to ensure timely payment and resource vailidity. Oversaw resource program and budget execution while serving as Contract Officer Representative on multiple base-wide alarm contracts totaling over 6 million dollars. Coordinated financial requests with Group and Wing level comptroller and contracting offices to ensure effective resource management principles were executed. Revised existing base operating instructions and implementation policies. Created programs to bring system and practices into compliance and reduce errors in base law enforcement response. Created and conducted training for base alarm monitors and Presidential Airlift Group security members. Drafted, formatted, and revised response plans for various alarmed facilities and led cross-functional communication with Air Force, OSD, Federal Agencies, and White House to ensure training and implementation.

Direct advisor and administrative support to senior leaders for a staff of 350 professional, technical and support personnel. Provided HR and manpower guidance for all administrative processes to include manpower programming, performance reports, and operations policy implementation. Coordinated GPC requests and reviewed budgetary constrictions to ensure Resource Advisor standards were achieved. Served as section liaison between operational and strategic workforce. Initiated, routed, and tracked performance reports and decorations within provided timelines. Led tasks for four section chiefs; set commander priorities and ensured policies were properly executed. Leads review team for all correspondence and tasks, monitors all for accuracy, completeness and closure. Authored weekly status reports between management levels concerning personnel readiness datum. Coordinated all appointments for Senior Management between higher and lower levels of various Executive Leadership. Navigated financial management process for multiple teams returning from government authorized travel.

Assignments included (but are not limited to): Security Forces, Ground Security, Heavy Weapons Operations, Executive Aide, Patrol Officer, Emergency Communications Center Controller, Quick Response Force for Theater Internment Facility, and Fire Team Leader. Worked directly with local Iraqi Correctional Officers and residents to develop rapport and relations.