Supporting individuals facing significant barriers to accessing meaningful employment and community attachment opportunities by creating and executing individualized service plans for Customized Employment. Regularly facilitated and participated in clients’ external referral services with allied health professionals including Psychiatrists, Occupational Therapists, and Clinical Counselors. Excelled at building meaningful and trusting working relationships with clients and their families.

Planning and facilitating engaging, inclusive therapeutic recreation programming opportunities for individuals with disabilities. Well-versed in medication administration, feeding tube protocol and personal care, as well as management of challenging and aggressive behaviours. Highly proficient in administrative tasks, including creation of a data-based goal tracking system. Strong writing ability demonstrated through extensive case notes and detailed record keeping. Expert in client knowledge, ensuring all clients receive the highest possible level of therapeutic benefit from each and every activity.

Providing support services for elite family of 4, including various personal assisting and management tasks including preparation and execution of specialized events and service for VIP guests, organization of travel and maintenance of schedules and itineraries, household organization/housekeeping tasks; caring for two children (ages 5 and 10) and one dog; maintaining discretion and confidentiality in all household-related matters.

Task delegation and leadership of up to 5 other employees, opening/closing/operating the resort office, completing and tracking transactions, maintaining customer files, conducting stellar customer service in person, through email, and over the phone.

Summer student position held for 3 consecutive summers. Responsibilities included: completion of sales/product orders, curation of customer order histories and product preferences, some visual merchandising, accounting duties including business-related banking.