Holly Horn Email and Phone Number

Business development pathwayRaised approx. £40k for charity

Direct sales Fundraising campaigns:- Alzheimer’s Research UK- Breast Cancer Now- Care International UK- British Red Cross- Alzheimer’s Research UK

Employed by Transport for West Midlands. Involved in the planning process for spectator transport operations serving Coventry Stadium & Arena: • Collaborated on Spectator Transport Operational Plans for Rugby Sevens, Judo & Wrestling events. • Devised the Daily Run Sheet of the operations associated with the venue for the duration of the games. Worked in a team to manage & oversee spectator transport ingress & egress operations on-site at various transport hubs:• Alexander Stadium (Opening Ceremony Rehearsal & Closing Ceremony) • Coventry Stadium (Rugby Sevens)• Edgbaston Stadium (Women’s Cricket T20)• Sandwell Aquatics Centre (Swimming & Diving) • Smallbrook Queensway (standard & accessible shuttle bus operations serving multiple venues) On-site responsibilities: • Building & optimising queuing systems • Greeting spectators & assisting with queries• Way-finding: signage & verbal direction • Heavily involved in the park & ride operations, directing thousands of spectators towards the correct transport for numerous destinations. Required knowledge of every car park connecting to the multiple transport hubs serving Coventry Stadium in particular. Adapting to last-minute changes in rota and integrating into different teams/venues than those allocated. This required me to be informed on the entire operation at each transport hub for contingency purposes.

Carried out 1830 assignments consisting of: • Testing adherence of retailers of age-restricted products & services to challenge 25 protocols.• Testing allergen response policies at various venues. • Personally disclosing failed audit results to store managers for certain clients. • Submitting comprehensive reports of findings from each audit. Working to prevent misuse of the following products & services by minors:• Alcohol• Tobacco & e-cigarette products • Knives & bladed products • Fireworks • Betting & gambling Worked independently, performing site visits in 13 different counties across England & Wales.