Holly-Jo Grinham Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Analyze monthly financial reports to monitor sales activity, review revenue and cash flow, manage the status and track progress of 60+ projects in the Toronto Business Unit, and report concerns or opportunities for growth to leadershipAdministrative tasks include initiating new projects, reviewing contractual agreements and highlighting key pieces to project managers, communicating sales data in management meetings, expense reconciliation and management, monthly invoice reviews and supporting Operations Manager in a variety of ad-hoc functionsManage all logistics for leaders including: calendar and scheduling maintenance, booking travel, organizing corporate socials, and effectively communicating with leaders to ensure targets/meetings/flights etc. are keptSupport project managers and principals in maintaining their projects’ efforts and resources as well as invoicing within each projects’ contract values and anticipated hours; communicate to team status updates in monthly analysis of financialsResponsible for onboarding new employees, reviewing company policies, manage new hire training, and support staff in a variety of functions including: project invoicing, expense management, provide and review reports, timesheet assistance, serve as point of contact for team to specific project managers and other leaders

Toronto, Canada Area

Drafted reference worksheets that supported manager’s research and correspondence with nationwide radio stations, venues, music blogs, and festivals

Hamilton, Ontario

Manage organization and distribution of policy and risk analysis reports in order to assist underwriters in accurately and efficiently assessing claimsAssess driver applications to determine eligibility to qualify for the company’s insureds, ensure policy transactions including renewals and quotes are issued and recorded accuratelyResponsible for email and phone correspondence with brokers and conferring with underwriting staff to effectively assess and negotiate policies Utilized Microsoft Office Suite applications to make claim assessments, policy and risk reports and client information more accessible and efficient; streamlined several processes that aided in underwriting procedures

Mcmaster University

Responsible for store operations such as opening and closing of the store, handling cash, keeping counters tidy and clean, and stocking shelves.Customer service including payments, questions and concerns of customers, and forming relationships with regular patrons.

Mapleview Mall, Burlington, Ontario

Keyholder responsibilities including closing and opening store, ensuring store is clean and stocked for the next day, and organized stock shipments.Achieved set sales goals through having knowledge of the store’s stock, and informing customers of the promotions of the week.Identified with individual customer requirements and preferences to find them the right product and ensure they leave the store satisfied.

Burlington, Ontario

Administered all facility logistics including reservations and bookings for all courts/rooms and managed events and appointments for staff.Oversaw daily operations including processing of payments and fees; managed membership negotiations and contracts.Responsible for all retail and supervisory operations including reception, opening and closing, loss prevention response, and emergency communication.

Burlington, Ontario

Responsible for booking appointments, responding to phone calls, faxes, and emails.Ensured appropriate handling of cheques, contracts, and offers to purchase.

Business Studies Certificate

Bachelor'S Degree, Honours Anthropology