Holly Johnston Email & Phone Number

Concord, Nc, Us

Wesel, Nordrhein-Westfalen, De

As the Head of Customer Service, I am responsible for the customer service, billing, and pricing departments which provides support for both internal and external customers with regards to the complete order process. My team is responsible for the entire order to cash process including account set up, pricing, order placement, tracking, trouble shooting, returns, credits, billing, and continuous support wherever needed. We are always seeking opportunities to improve our processes so to better serve our customers.

Amsterdam, Noord Holland, Nl

Member of North American Senior Management TeamManage support activities of US, Canadian, Mexican, Latin American & Caribbean Protective Coatings Business team Responsible for:-Margin Management-Account Integrity-Risk & Liability-Commercial TrainingCollaborate with Human Resources in recruiting, hiring, on-boarding, and training of new hires, and on-going development of existing employees.

Torrance, Ca, Us

 Managed internal relationship between Honda Marine and its network of 900-plus dealers, 100-plus boat builder partners, field staff, and senior management Primary contact for GSA (Federal Government sales) account, covering all aspects of orders including bidding processes, purchase order assignments, financing, order fulfillment, and shipping Editor and publisher of On Board, Honda Marine’s quarterly newsletter  Supervised vendor bidding and contract negotiation processes Generated management reports for retail, wholesale, and OEM sales tracking Conducted sales and inventory analysis Assisted in the development and implementation of annual sales programs Consulted with dealers and management to create orders reflective of sales trends Assisted with special projects such as trade shows, dealer meetings, dealer council and sales meetings Worked with Logistics department to ensure timely shipment and receipt of products Worked with AHM Credit, Honda Finance, and other financial institutions to expedite payment and processing of orders

Master Of Science - Ms, Fitness And Wellness Leadership

Management Development Program

Bachelor Of Science, Business Administration

Education record