• Provides instruction to High School students by facilitating established lesson plans in various trade skills programs, including Photography, Graphic Design, Robotics, Construction, Culinary Arts, etc. • Manages the classroom effectively, and supervises students at all times.

Supervising: Aletheia Ida, PhD, AIA● RESTRUCT Data Resource project discussions around the four grand challengesexisting within the built environment. Large datasets, resources, and analysisplatforms.● Grand challenges subject matter:○ Big Data: Big data analytics (geospatial), evidence based governance,decision support systems, and mixed method data driven.○ Health: Extreme environments, human-machine Interfacing, age with humandignity, link health, wellness and social interactions.○ Resilience: Efficient urban food systems (agriculture), water management,net-zero resource consumption, designing systems, and adapt climatechange.○ Inequality: Injustice, guaranteeing equality, and equitable interior urbanspaces.● Code Framing Academic Research Articles and Journals.● Design database spreadsheet in Google Docs and Microsoft Excel.● Data Analysis Visualizations using Google Charts, Adobe Illustrator and InDesign.

● Technical and ecommerce support for all other GoPro products using Salesforce,NetSuite, Coveo and the Knowledge Base.● Gather data from the user on what occurred during the product incidents via phone,email, or chat. Evaluate the crash report data with a proprietary software similar toPython. Once the cause of the incident is confirmed then relay this to the user andprovide replacement assistance.● Provide backend technical support for the Support Hub platform, including updatingof new sections.● Support the training teams in developing new tools to assist with online education of customers and Support agents. ○ Traveling to call centers around the globe to help train Tier I reps.● Assist in the development of special customer-facing educational content like bootcamps and seasonal challenges. ○ Travel and assist during Event Activations.● Special projects included escalated cases and cross-functional teams; in addition to finding, reporting and performing KPI testing in image quality and audio quality, with TestRail.

● Maintained and monitored high end camera equipment within the School of Motion Picture & Television.● Manage the reservation of equipment, production studios and classrooms. ● Report any damaged or lost equipment as well as any malfunction or error messages on the Web checkout system.● Perform administrative duties including website updates, class schedule updates, word processing, database and phone work.