Holly Maxon Email & Phone Number

Overland Park, Kansas, United States

Overland Park, Kansas, United States

Work to build and maintain a customer base to help foster network growth. Helps with sourcing new EVPL, DIA, and WAVE opportunities. Assists with managing orders and processing customer requests with a goal to deliver an excellent experience. Responsible for prospecting and identifying potential leads and cultivating new business. Engages in regular collaboration with leadership team to improve company processes and how we can drive revenue and expand network footprint. Effectively manage, coach, and develop sales support team to help foster and enhance team-oriented company culture and work towards achieving company goals.

Overland Park, Kansas, United States

Overland Park, Kansas, United States

As an account representative, I am responsible for managing a book of clients to assist with accounts receivable financing, assist with growing their business, and building a relationship with clients and their customers to effectively manage their business so that the client can focus on the core of their business. My specific role is on the anomaly client on-boarding team; it is my job to bring newly signed, non-traditional trucking clients on to RTS with a goal of setting them up for success before they transition to a permanent account representative. My book of clients and their industries can include intermodal, oil & gas (sand, water, roustabout, etc.), shipper, agriculture, and even niche businesses such as tool inspections. When bringing on a new account, I work with a sales to acquire all necessary documents required to set up the account, initiate a welcome call with the client to go over the RTS resources and answer any operational questions, and inquire about the list of customers that I will need to get in contact with to establish RTS as the new financial partner to the client. In the event that the client is wishing to switch to RTS from a different financial or factoring company, I am responsible for handling the buyout process and verifying all open balances for the account prior to the account coming on to RTS. In either scenario, once the account funds I am responsible for ensuring that RTS' requirements are met in an effort to reduce risk and improve efficiency for the client with receivable turnover. General responsibilities include: building a business relationship with the client and their customers; processing invoices; reviewing accounts through the use of factoring software, Excel, and Power BI; communication with clients and customers via phone and Outlook; communication with colleagues, management, and sales via phone, Teams, Zoom, and Outlook; reviewing payments received and applying them.

Lees Summit, Mo

As a Guest Service Team Leader, I am responsible for quickly resolving guest issues and providing quality guest service to drive loyalty. Additionally, I lead a team of roughly 45 (or more if it is peak business season) team members and it is my responsibility to observe and interact with each of them on a regular basis to ensure that they know how to best serve our guests, and in turn, drive guest loyalty. Being that the front end of the store is the last opportunity to give a great impression, it is my priority to ensure that each guest interaction is a positive one. I enjoy having the opportunity to be personable with guests by being friendly and driving guest loyalty for the store while also increasing our sales. Managerial responsibilities include conducting interviews, training and onboarding team members, communicating with peers and their teams to execute business decisions, and utilizing reports and corporate communication to influence my business decisions. I am effective with holding myself accountable by communicating and accepting responsibility for my mistakes. I also manage my team effectively by holding them accountable for their performance, and I am always willing to discuss solutions with them to help them fulfill their core roles. Teaching and training others to help amplify their work performance to another level is the favorite part of my job and I love to help others succeed. Recognition is a valuable tool I rely on to maintain a high-engagement environment with my team, and it is crucial in progressing team development. I also have experience with Excel, Outlook, MS Word, and MS PowerPoint.Additional responsibilities and experience include: cash handling, maintaining front of store brand appearance, service desk, working with vendors, merchandising, maintaining in-stocks, setting planograms, involvement with overseeing the successful execution of In-Store Pickup and Drive Up orders, and maintaining store equipment.