Holly Hodgson (O'Neill) Email & Phone Number

Responsible for managing channel of strategic partners including major UK & European Telco’s, responsible for proactive growth of partner accounts to drive revenue increase, as well as uncovering and on-boarding new strategic partners. Daily management of strategic partners, creating a collaborative working relationship, training and enabling partners on CPaaS offering to future-proof customers’ needs and to drive new business opportunities together.

Amsterdam Area, Netherlands

Managing all maintenance and subscription renewals in DACH. Quote generation, including creation of coterm quotes (Salesforce). Upsell & Crossell renewals strategically by positioning value to customer.Constant communication & partnership with Regional Sales Managers, Inside Sales, channel partners and end users to bring in renewals before expiration. Weekly, monthly and quarterly forecasting through Salesforce.com

Amsterdam Area, Netherlands

Working with our UK Major Account customers to increase awareness of security challenges, changes and innovations in the market and expanding the knowledge of our preventative approach to Security with our Next-Generation Security Platform.

Amsterdam Area, Netherlands

Working together with Named Account Management team to identify, position and sell the value of our Next-Generation Security Platform which is automated, natively integrated, self-learning and extensible. As concern over cyber-attacks continues to grow, there is a need to secure the network while continuing to enable business. Attending call outs with focus partners to develop pipeline and new business.Hitting targets and conversion set on a quarterly basis.

Liverpool, United Kingdom

Building and maintaining solid relationships within the channel with the client, resellers and end-users on a daily basis to maximise renewals, sales and customer retention. Driving up sell and cross sell opportunities and identifying new opportunities within the business, working together with field sales to support and generate new opportunities. Creating and qualifying leads where necessary. Meeting with the client and partners in Munich on various occasions to align on strategies. Extensive knowledge of F-Secure product portfolio after multiple trainings with sales engineers in Liverpool and also Munich. Using product knowledge daily to assist end-users with technical queries, to promote upsell and cross sell opportunities and to engage with the channel partners. Documenting all activities and customer interactions in salesforce.com. Working together with colleagues towards a team and personal target on a quarterly basis, providing a weekly and monthly forecast to keep on target to achieve desired results. Running a DACH regional forum for all German speakers within the office, to discuss the region and develop and share strategies and best practices.Trained on both intermediate and advanced excel. Utilizing Salesforce and CRM extensively on a daily basis.

Manchester, United Kingdom

Working within a busy German department managing customer queries, creating flight reservations, carrying out exchanges and refunds, assisting travel agents and partners on a daily basis and liaising in German via email. Working together with the German Embassy to provide quick and efficient services using corporate fares. Generating highest revenue within the department on a monthly basis in a primarily sales driven and client facing role where the identification and management of clients' requirements, together with exceptional customer service were imperative to the success of the business. Trained on both Amadeus and Sabre computer systems, booking all travel related requests on a GDS.

Bachelor Of Arts (B.A.), German And Spanish And Interpreting, 2:1

4 year degree including one year abroad, where I spent a semester at Heidelberg University, Germany and a semester at the University.

German Studies

A-Levels: Spanish, German, History