Holly Poledicha Email & Phone Number

Austin, Tx, Us

Manage GTM operations team and the business technology team.Key role in developing deal and customer strategies for several top Fortune 500 accounts.Draft, analyze, negotiate, and complete complex commercial transactions, including licensing agreements and procurement agreements, with the company’s enterprise customers, vendors, and strategic partners.Collaborate with business units, finance and legal team members to streamline contract management processes, identify potential risks, and drive continuous improvement in contract handling efficiency.Successfully initiated, managed, and implemented Salesforce CPQ, along with various other quote-to-cash business technologies, driving significant improvements in efficiency and effectiveness.Managed the renewal process and met quota attainment each quarter.

Responsible for the global renewal and growth business.Hire, train, and mentor individual Renewal Managers to handle a book of business as their own tohit quota with minimal attrition.Creation of repeatable renewal and growth processes to manage renewal and expansionsubscriptions and mitigate risks. Develop Renewal and Expansion Playbooks.Create and develop quota and compensation plan for full book of business. Goal andperformance setting for renewals and growth.Drive cross-organizational collaboration with Finance, Sales, Channel, Marketing, Legal, ProductManagement and Engineering for better process and customer outcomes.Trusted advisor to Sales, Finance, Operations, and Legal.Train Renewal Managers and influence sales and customer success teams in understandingcustomer’s business challenges and use cases to increase renewal yield, adoption, andexpansion of Devo solutions and services.Create Customer Success Lead process and SPIFF programs.Comprehensive monthly, quarterly and yearly reporting and forecasting.Preserving and increasing ARR year over year, while retaining revenue recognition.100% + team quota attainment, high % of Net Revenue Retention rate. Exponential increase in on- time renewals as well as pull forward and multi-year contracts.

Manage and retain multi-segment renewals and the expansion of additional use cases, training, and services sales.Creation of repeatable renewal process to manage renewal subscriptions for company.Develop Renewal Playbook on best practices and value-based sales for the global renewal team. Hold weekly global renewal office hours to do training on product features and functions, provide help with open business issues, and teach best practices for renewals and adoption.Teach, coach, mentor global renewal managers to increase early renewals, upsell and expansion as well as multi-year contracts.In-depth understanding of customer’s business challenges and use cases to increase renewal yield, adoption, and expansion of Elastic solutions and services.100% + quota attainment year over year. Awarded Renewal Manager of the year FY20. Awarded Outstanding Contibution FY21 by peers.

Austin, Texas Area

Manages multiple client solution portfolio of renewals and sales. Customer first. Attains and surpasses multimillion-dollar quota year over year for various industry customers through large number of contacts, business units, and initiatives. Increases adoption and ensures retention through continued education, monitoring, communication, and enhancing client perceived and proven satisfaction. Establishes a trusted, strategic advisor relationship with each client and drives continued value of our products and services. Executes on all phases of subscription life-cycle including communication, renewal and sales options, and revisions to terms and conditions. Attains 100% + quota. Established closer.

Increased customer acquisitions through prospecting and sales. Attained 100% + quota year over year.Proficient at overcoming competitive challenges by showing Return On Investment (ROI) and linking customer’s business outcomes to CA’s value propositions.Helped influenced decision making to include, CIO, CTO, CFO, and CEO. Helped develop and drive demand generation for Cloud Commons Marketplace. Marketed and sold the value of the ecosystem to customers and partners worldwide. Created marketing collateral and content to include email campaigns, webcasts, and website content. Part of the Marketo test team.

Bachelor'S Degree, Geography

Art/Art Studies, General

Fashion Design And Merchandising

Fashion Design

General Arts

Continuing Education, Marketing