Reviewed and made recommendation to onboarding processes and documentation.Recommended alternative test flows and data creation to improve time and reusability.Wrote test cases and managed defects in Microsoft Excel, Zephyr Scale and Jira.Tested ETL, created test data, test scripts, wrote MS SQL's to verify data

Designed and created end to end test suites and test cases Executed end to end tests using Azure Devops.Performed cross browser testing on Edge, Chrome, Firefox, Safari, Android tablet, Android phone, Ipad, IphoneUsed Inspect on browsers to verify payload from API.Analyzed test cases and updated to remove duplicate tests/steps.Performed ADA testing using keyboard and NVDA screen reader.Created Traceability Matrixes to provide coverage for end to end test scenarios between 3 web applications.

Wrote manual test plans, test scenarios, test scripts for releases in Azure Devops.Managed defects in Microsoft Excel.Performed manual GUI, functional, regression and data conversion testing in a web application.Created test data import files and verified they were imported correctly, compared import files to web application data.Participated in Daily Scrum meetings, Sprint Planning and Sprint Review meetings. (2 week sprints)Created Process improvements for defect management documentation and test case management.Created queries to track testing metrics.

Wrote manual test plans, test scenarios, test scripts for releases in Microfocus ALM.net.Designed reusable tests and test data.Tested client server applications, mobile, web, midrange (AS 400), COTS, and hardware.Developed and executed detailed ETL and workflow related functional, performance,integration and regression test cases, and documentationLed cross functional team in test design and root cause analysis for projects.Managed team of 3-5 outsourced regression test automation engineers.Interviewed candidates and trained and mentored new QA analysts.Mentored developers and project managers on QA processes.Designed test strategies and executed testing for complex applications with end to end testingin different technologies and architectures.Wrote business requirements for internal team projects.Worked on projects using waterfall, Agile, and iterative processes.Created project release testing Dashboards in ALM.net (Quality Center) and trained analystson how to setup the test structures to create the data.Designed and created business requirements for a real time regression execution dashboard.Quality Center AdministratorActed as Project Manager to upgrade test tools, machines, and Performance Centermachines.Researched testing tools trends and reported recommendations to management.Added and trained quality center users and created dashboard templates.Worked with management to improve SDLC processes.Created test plan templates and process documentation.Trained users on how to use ALM.net to create and execute tests and manage defects.Created a root cause analysis process and customized the ALM.net application to create rootcause analysis reports.

Created and executed test cases in Quality Center and executed automated scripts with QTP. Performed manual web application testing, ETL data conversions, and regression testing. Managed defects in Redmine. Created QA document templates. Interviewed candidates and mentored QA analysts. Recommended process improvements for testing and defect management..

Worked in Agile TDD environment. Created and executed test cases using Microsoft Excel. Managed defects using Jira. Executed automated scripts. Created system performance reports. Performed web application testing, data conversions, and regression testing. Interviewed candidates and performed phone screens. Created regression suite of manual test cases. Wrote UAT requirements and tests using FitNesse.

Created and executed test cases in Microsoft Excel. Managed defects in Lotus Notes. Performed web application testing, data conversions, and regression testing. Executed and analyzed automated tests using QuickTest Professional. Created execution metrics and test case templates. Recommended new procedures for managing defects. Wrote training documentation. Created templates and checklists for managers and software testers.

Developed and executed test cases in TestDirector and managed defects. Performed web application testing, ETL data conversions, and regression testing. Created traceability matrices and completed metrics on defects. Wrote and executed SQLs to verify data application. Created SQL templates for testing web reports.

Developed and executed test cases in TestDirector and managed defects. Created traceability matrices and completed metrics on defects. Performed web application testing, data conversions, and regression testing. Wrote and executed SQLs to verify data application. Created SQL templates for testing web reports.

Developed and executed test cases in TestDirector and managed defects. Created suite of regression test cases using reusable actions. Tested vendor’s website and XML interactions between systems. Performed integration testing and documentation between client server, web, and mainframe environments. Mentored analysts on writing quality assurance documentation and required processes. Performed root cause analysis on defects. Executed SQLs and file comparisons to verify data cleanup. Initiated business processes to stabilize testing environment with vendors. Wrote training materials, system documentation, and procedures. Worked on product-based Agile and waterfall projects.

Created and executed test cases in MS Excel.Managed defects in Test Director.Entrusted to analyze, document, and verify conformance of projects prior to insurance board audits based upon expertise in system documentation.Performed functional and integration testing of vendors applications, Compass annuity application and life mainframe applicationWrote system documentation and training materials.

Worked as a consultant (company Hard Dollar) testing a heavy construction management web application.Wrote and executed test cases.Managed defects.Assisted performance tester setting up hardware for load testing

Managed daily operations of application support help desk. Recruited, trained, and supervised staff of three help desk analysts. Provided first- and second-level support to client executives. Wrote training/customer support documents and created help desk knowledge base. Tracked and reported ACD call volume and problem trends. Monitored call volume and maintained proper staffing levels. Performed software testing. Managed defects and performed quality reporting for application. Identified problems, diagnosed root causes, and recommended corrective action plans. Wrote training procedures for help desk. Contributed to establishment of support groups and procedures. Liaised between external and internal customers and IT personnel.

Elicited requirements using JAD sessions, interviews, and document analysis. Analyzed all aspects of software development life cycle, including tracking, reporting, and investigating defects. Developed and implemented training program for data quality analysts. Wrote training manuals and system documentation. Tested software and ETL data conversion. Prioritized outstanding defects and system problems, ensuring accuracy and deadline adherence.