Holly S. Email and Phone Number
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As a dynamic and action-oriented Senior Program Manager with over 15 years of experience in the software and biotechnology sectors, I am passionate about driving high-impact projects to success. My expertise lies in seamless execution, and I take pride in achieving a remarkable USD 2 Million ROI by orchestrating project requirements, product features, work back plans, project plans, and roadmaps effectively. Leveraging my in-depth knowledge of Agile methodologies, including Scrum, Kanban, and Lean, I led an Adobe Experience Manager (AEM) migration project, resulting in a remarkable 40% increase in cross-divisional productivity and an impressive reduction in delivery time by 3 months.Throughout my career, stakeholder management and collaboration have been my forte. I consistently drive software development projects to deliver exceptional results, evidenced by a significant $2MM return on investment. As a dedicated servant leader, my coaching and mentorship skills have empowered teams, elevating project success rates by 20%. I am known for fostering strong relationships, anticipating needs, and exemplifying integrity and accountability, making me a natural fit for collaborative and forward-thinking organizations.Committed to continuous improvement, I established best practices in project management as well as streamlined processes through the implementation of Continuous Integration/Continuous Deployment (CI/CD) practices. Recently, I have been enhancing my skill set with certifications in Disciplined Agile Scrum Master (DASM) and Less Practitioner, further honing my abilities to tackle complex challenges and promote agile excellence.Beyond my professional endeavors, I find solace in Fiber Arts (Knitting, Crochet, and Weaving) as part of my Mindful Meditation practice. Furthermore, my passion for STEM education led me to co-found "The Science Ninjas," a community club where children aged 6-12 learn through engaging science experiments and coding sessions.I am eager to bring my wealth of experience, collaborative spirit, and results-driven approach to an organization that values respect, integrity, and servant leadership. My ambition is to take on a pivotal role as a Marketing or IT Project Management Office (PMO) Director, where I can contribute to transformative projects and drive groundbreaking innovation. If you aware of any such opportunities or have valuable insights, please feel free to reach me via hollysuso@gmail.com. I am looking forward to connecting with you!
Kalpada Inc.
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Sr. Program ManagerKalpada Inc. Dec 2023 - Present
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Sr. Program ManagerThermo Fisher Scientific Mar 2021 - Mar 2023Waltham, Ma, Us- Established a robust program management framework with the PMO team, analyzing project requirements, assigning resources, and defining a standardized "Way of Working" (W.O.W.).- Spearheaded 12 monthly workshops with vendors, product management, and business stakeholders (including division VP, Directors, and Marketing managers), resulting in a 3-month early project delivery and significantly improving backlog prioritization for the strategic quarterly roadmap.- Collaborated with stakeholders to decompose epics into manageable user stories in Jira, minimizing development time by 30% and prioritizing it based on business value, dependencies, and technical feasibility.- Championed Disciplined Agile Scrum ceremonies for a multi-million dollar Adobe Experience Manager (AEM) migration project, driving a 40% increase in cross-divisional productivity, reduced cycle time, and increased throughput.- Mentored junior project managers in project-based growth capacities, elevating project success rate by 20%, and fostering knowledge sharing, skill transfer, and overall team improvement.- Led bi-weekly steering committee meetings and delivered comprehensive project read-out reports, scheduling future work, enhancing project status visibility, and optimizing team capacity.- Boosted stakeholder satisfaction through quarterly program review meetings, aligning stakeholder priorities, requirements, and leadership vision. -
Program ManagerEversana Aug 2018 - Jan 2020Chicago, Il, Us- Generated a USD 2 Million ROI by orchestrating project requirements, product features, work back plans, project plans, roadmaps, and seamless execution.- Coached a hybrid Agile team of 10 members, implementing a multi-year custom software application resulting in a 25% revenue growth.- Implemented a program management framework, steering a 25% increase in team collaboration and alignment, by assessing project requirements, allocating resources, and standardizing communication.- Enforced Continuous Integration/Continuous Deployment (CI/CD) practices and automated build, test, and deployment processes to accelerate time-to-market and improve software quality.- Collaborated with the project team to deliver comprehensive reporting, analytics, and status updates to key stakeholders.- Executed Agile ceremonies including sprint planning, backlog grooming, stand-ups, demos, and retrospectives.- Coordinated workflow among integrated teams, ensuring seamless delivery of client assignments by communicating status, next steps, and ownership.- Orchestrated program steering committee meetings, addressing conflicting requirements and fostering a cohesive program vision. -
Sr. Project Manager | Scrum MasterCisco Oct 2016 - Aug 2018San Jose, Ca, Us- Led the development of a customized eCommerce solution and website redesign with an international team, resulting in a 15% increase in conversion rates and improved web traffic capture.- Guided seamless Agile processes, fostering effective collaboration, achieving a high on-time delivery rate, and boosting team productivity through release train ceremonies.- Utilized a hybrid approach combining Waterfall stage gates and Agile best practices, championing project delivery and minimizing project timelines.- Leveraged the Adobe Digital Asset Management System (DAM) to enhance asset discoverability, coordinate with design agency partners, and significantly reduce design and development time.- Facilitated transparent communication by presenting comprehensive data, risks, and impacts to stakeholders, establishing trust, and driving consensus-driven resolutions.- Trained the WebEx eCommerce team to create high-quality user stories, optimizing sprint efficiency, and elevating product quality.- Organized retrospectives to continuously improve reliability, speed, and quality, monitoring KPIs such as velocity, sprint burndown, and defect rates, and implementing actionable changes for superior delivery efficiency.- Contributed to project operations and "the work behind the work," owning intake, definition, and prioritization of new project opportunities. -
Senior Web Project Manager | Scrum MasterEsri Dec 2014 - Oct 2016Redlands, Ca, Us- Curtailed the project lead time by 60%, pioneering the first-ever agile team within the corporate marketing division and revolutionizing project management processes.- Improved the project cycle time by 40% and achieved a 30% increase in on-time project delivery by introducing Agile principles and practices to a multi-disciplined team.- Streamlined and standardized innovative, agile standard operating procedures and conducted training with three pilot teams, fostering a culture of efficiency and collaboration.- Collaborated with the QA team to establish comprehensive test strategies and frameworks, incorporating test automation, regression testing, and continuous testing practices.- Enforced Agile Methodology, implemented project management tools and content management system, systematizing processes and procedures to ensure efficient and consistent project execution.- Orchestrated end-to-end marketing website redesign effort with over a million assets and integrations with various platforms including ecommerce and GIS applications and collaborated with internal and external cross-functional teams. -
Program ManagerSynergist Marketing Solutions Jun 2009 - Dec 2014- Oversaw project cadence-based releases to ensure smooth transitions, mitigate risks, minimize downtime, and fine-tune project delivery.- Supervised competing priorities through stakeholder analysis and effective communication, integrating with business program objectives and negotiating mutually acceptable solutions.- Fostered team open dialogue within development teams, conducting regular meetings and offering a safe environment for resolving conflicts and elevating collaboration.
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Product ManagerPaypal Sep 2008 - Jun 2009San Jose, Ca, Us- Implemented project risk assessment strategies, reducing loss, preventing fraud, and enhancing identity protection for IT online debit card portfolios.- Aligned cross-functional stakeholder teams (Legal, Compliance, Development, QA) and facilitated team delivery discussions.- Cultivated trusted relationships with key clients, guiding and training team members in business PMO software tools and processes.- Pioneered corporate agile teams, implementing processes, facilitating Scrum meetings, and improving sprint velocity by 200%.- Overcame team challenges to deliver high-visibility marketing projects, including international beta releases.- Created document pipelines for new capital implementations, steering the IT software development life cycle. -
Sr. Project Manager/Scrum MasterSmartycard Jun 2008 - Sep 2008- Spearheaded the management of start-up application development project, cultivating communication and functionality between disparate business groups by leveraging Scrum methodologies.- Unified teams by composing project stories and scenarios, managing the stories database, and facilitating Scrum meetings, sprint planning meetings, and release planning meetings.- Implemented peer code reviews and release documentation, achieving a 200% increase to sprint velocity, reduced production hours, and increased team morale.
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Sr. Project Manager, Risk ConsultingPaypal Apr 2008 - Jun 2008San Jose, Ca, Us- Managed high matrix initiative to implement risk assessment strategies, achieving loss reduction, fraud prevention, and identity protection for PayPal/eBay online debit card portfolios.- Align internal and external business stakeholder teams, including Legal, Compliance, Development, and QA teams, organizing and facilitating program delivery discussions and outcome criteria.- Establish and cultivate trusted advisory and tactical management relationships with key clients.- Guide and train team members in use of PMO software tools and general project processes.
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Sr. Project ManagerAdobe Systems May 2007 - Feb 2008San Jose, Ca, Us- Liaised with project teams to cultivate a culture of open communication and compromise during a high-visibility off-budget project, achieving timely development of an international beta release.- Overcame disparate team motivations to realize a common goal that resulted in a successful final release of online Web portal architected on a new software platform- Created document pipeline for new capital implementations, including statements of work (SOW) while steering the software development life cycle.
Holly S. Skills
Holly S. Education Details
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Cupertino High School -
De Anza College
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National UniversityMultimedia Design
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San José State University
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Xavier University Of Louisiana
Frequently Asked Questions about Holly S.
What company does Holly S. work for?
Holly S. works for Kalpada Inc.
What is Holly S.'s role at the current company?
Holly S.'s current role is Results-Driven Senior IT & Marketing Program Manager | Agile Champion | Achieved $2M ROI | Expert in E-commerce & SaaS Project Management | Certified in Disciplined Agile Scrum | Forbes Blk Member | Boy Mom.
What is Holly S.'s email address?
Holly S.'s email address is pu****@****hoo.com
What is Holly S.'s direct phone number?
Holly S.'s direct phone number is +195181*****
What schools did Holly S. attend?
Holly S. attended Cupertino High School, De Anza College, National University, San José State University, Xavier University Of Louisiana.
What are some of Holly S.'s interests?
Holly S. has interest in Pmi Training And Certification, Professional And Social Networking, Children, Electronics, Gourmet Cooking, Parenting, Six Sigma And Agile Project Management, Travel.
What skills is Holly S. known for?
Holly S. has skills like Online Marketing, Product Management, Agile Project Management, Program Management, Scrum, Project Management.
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